About Us

ANZ’s 2030 strategy is transforming our bank to win the preference of customers, shareholders and the community. ANZ will achieve this by focusing on four strategic pillars – customer first, simplicity, resilience and delivering value.

About the Role

The Capability Specialist will support the learning design and build for the PACT program, including analysis, design, development, implementation and evaluation (ADDIE). You will work collaboratively in a flexible, supportive team to deliver high‑quality outcomes at pace, delivering solutions that measurably strengthen ANZ’s Non‑Financial Risk (NFR) capability.

Role Type: Permanent, full time

Location: ANZ Centre - 833 Collins Street, Docklands VIC 3008

What will your day look like?

As the Capability Specialist, you are accountable for:

• Design and adoption: Design and build learning solutions across a blend of modalities, supporting their successful test, refinement and delivery, including working with vendors to deliver on key capability initiatives while ensuring all learning initiatives align with PACT priorities, governance, and regulatory requirements.
• Quality and systems: Delivering high‑quality learning using ANZ‑approved systems and processes. When engaging external vendors, ensuring all work meets ANZ’s standards, adheres to security and compliance requirements, and integrates seamlessly into approved platforms.
• Stakeholder Relationships: Manage internal and external relationships effectively, working across the design lifecycle and influencing for great outcomes.

What will you bring?

‘Must have’ knowledge, skills and experience

• Working with relevant stakeholders and building relationships with them to influence, shape and deliver capability initiatives for measurable impact.
• Co-design and build learning solutions across a blend of modalities, supporting their successful test, refinement and delivery.
• Excellent communication skills – verbal and written.
• Contributes to solving complex problems, and comfortable working through ambiguity.
• Qualifications in Organisational Development (OD), Learning, Organisational Psychology, or other relevant professions in HR, Business or Human Behaviour, or equivalent experience gained in learning, compliance, governance, or project support roles.

Desirable knowledge, skills and experience

• Experience in capability initiatives across a large organisation.
• Experience with vendors and partnerships to deliver initiatives.
• Monitor project timelines, interdependencies, and deliverables to ensure successful implementation.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 109333 .
 

Job Posting End Date

10/02/2026 11.59pm, (Melbourne Australia)