About Us

ANZ’s 2030 strategy is transforming our bank to win the preference of customers, shareholders and the community. ANZ will achieve this by focusing on four strategic pillars – customer first, simplicity, resilience and delivering value.

About the Role

The Capability Consultant will partner across the enterprise to assess, design, and implement strategies that build workforce strategic skills, drive learning culture, and align capability development with business objectives.  By engaging a wide range of stakeholders, this role will identify learning needs and deliver solutions that measurably strengthen ANZ’s capability. You will work collaboratively in a flexible, supportive team to deliver high‑quality outcomes.

What will your day look like?

As the Capability Consultant, you will be accountable for:

• Building strong relationships: Solid consulting skills that enable you to manage relationships effectively, capture requirements into actionable and ordered commercial designs and influence outcomes.
  
  
• Design and adoption: Ability to design and build learning solutions across a blend of modalities, supporting their successful test, refinement and delivery, including working with vendors and divisional delivery teams to deliver on key capability initiatives as well as governance, and regulatory requirements.
  
  
• Quality and systems: Delivering high‑quality learning using ANZ‑approved systems and processes. Ensuring all work meets ANZ’s standards, adheres to security and compliance requirements, and integrates seamlessly into approved platforms.

What will you bring?

‘Must have’ knowledge, skills and experience

• Demonstrated consulting and stakeholder engagement skills, enabling effective influence and collaboration across diverse groups.
• Ability to design and build learning solutions across a blend of modalities, applying the ADDIE learning model and familiarity with digital learning tools, platforms, and content development software.
• Excellent communication skills – verbal and written
• Demonstrated adaptability and resilience in fast‑paced environments, with the ability to collaborate effectively within a supportive team and work confidently through ambiguity to solve complex problems.
• Strong analytical capability to assess learning outcomes, identify the key skills that address performance gaps, and translate insights into focused, practical solutions that drive meaningful behaviour change and improved results.

Desirable, but not mandatory knowledge, skills and experience

• Experience in capability initiatives across large, complex organisations.
• Understanding of vendor management and partnerships to deliver strategic initiatives.
• Manage project timelines, interdependencies, and deliverables to ensure successful timely implementation

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 109021 .
 

Job Posting End Date

05/02/2026 11.59pm, (Melbourne Australia)