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Anthropologie Sales Associate - Islington, London
part-time•London
About this role
Location
This position is located at 126-127 Upper St, Islington, , N11QP United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
What you'll do
- The Sales Associate is responsible for creating a welcoming customer experience and supporting sales through genuine engagement and product suggestions. They also contribute to visual and operational standards while maintaining a positive team environment.
About Anthropologie
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.
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Frequently Asked Questions
What does a Anthropologie Sales Associate - Islington, London do at Anthropologie?
As a Anthropologie Sales Associate - Islington, London at Anthropologie, you will: the Sales Associate is responsible for creating a welcoming customer experience and supporting sales through genuine engagement and product suggestions. They also contribute to visual and operational standards while maintaining a positive team environment..
Is the Anthropologie Sales Associate - Islington, London position at Anthropologie remote?
The Anthropologie Sales Associate - Islington, London position at Anthropologie is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Anthropologie Sales Associate - Islington, London position at Anthropologie?
You can apply for the Anthropologie Sales Associate - Islington, London position at Anthropologiedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.