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Anthropologie Personal Stylist - Full-Time
full-time•Philadelphia
About this role
Location
This position is located at 1801 Walnut St, Philadelphia, Pennsylvania, 19103 United States
Role Summary
The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations.
Role Responsibilities
Customer Experience
- Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
- Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
- Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
- Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
Teamwork + Mentorship
- Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
- Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
- Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
Visual + Business Operations
- Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
- Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
- Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
- Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage
Communication + Relationships
- Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
- Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
- Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
- Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
Role Qualifications
- Anthro brand fan
- 2+ years of experience building customer relationships or clienteling
- Passion for apparel styling
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $20.00/Hr.What you'll do
- The Personal Stylist is responsible for cultivating a service culture and driving sales through customer connections and expert styling advice. They also mentor the team and contribute to visual merchandising and business operations.
About Anthropologie
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.
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Frequently Asked Questions
What does a Anthropologie Personal Stylist - Full-Time do at Anthropologie?
As a Anthropologie Personal Stylist - Full-Time at Anthropologie, you will: the Personal Stylist is responsible for cultivating a service culture and driving sales through customer connections and expert styling advice. They also mentor the team and contribute to visual merchandising and business operations..
Is the Anthropologie Personal Stylist - Full-Time position at Anthropologie remote?
The Anthropologie Personal Stylist - Full-Time position at Anthropologie is based in Philadelphia, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Anthropologie Personal Stylist - Full-Time position at Anthropologie?
You can apply for the Anthropologie Personal Stylist - Full-Time position at Anthropologiedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.