JOB SUMMARY:

The Human Resources Manager plays a key role in shaping the employee experience by driving initiatives that attract, develop, and retain talent. Partnering with leaders and employees, the role provides leadership guidance and operational support on all people-related matters that foster an environment that cultivates stewards of the business.

INTERNAL RELATIONSHIPS:

• Reports directly to the General Manager.
• Collaborates with all levels of staff.
• Liaises with Head Office and other Sectors when required.
• Communicates with TATIL on benefit administration

EXTERNAL RELATIONSHIPS:

• Liaises with job candidates, recruitment agencies, and headhunters to attract and retain top talent.
• Engages with training institutions, universities, and schools to support employer branding and talent pipelines.
• Coordinates with external service providers such as benefits administrators.

MAJOR RESPONSIBILITIES:

• Support the Sector HR Manager/GM in the development and implementation of human resource initiatives.
• Lead the talent acquisition efforts and succession planning to ensure a skilled and capable workforce to meet current and future business objectives in collaboration with the Sector Talent Manager.
• Identify training and development needs and oversee implementation to enhance employee skills, knowledge, and competencies, contributing to individual growth and organizational success.
• Effectively manage labour relationships and oversee implementation of the company’s disciplinary and grievance management processes under the guidance of the Sector ER/IR Manager.
• Utilize HR analytics and HRIS to prepare HR and IR reports that provide insights into decision-making.
• Manage performance management systems and employee engagement initiatives to improve employee satisfaction.
• Undertake compensation benchmarking/salary surveys to monitor the competitiveness of GBI’s compensation packages to attract and retain staff.
• Ensure compliance with employment law and company policies.
• Oversee HR operations and administration including benefits.
• Collaborate closely with the management team as a strategic HR advisor.
• Perform any other related duties as may be required by the function.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in human resources management or relevant degree.
• A Master’s degree/ HR certifications (e.g., SHRM-CP, SHRM-SCP, CIPD) will be considered an asset.
• Minimum of five (5) years’ experience in an HR leadership role, preferably within a Group structure. Experience in Manufacturing, FMCG, or Distribution sectors will be an asset.

KNOWLEDGE AND SKILLS:

• Strategic thinking abilities to align HR initiatives with business goals and lead change.
• Organizational skills to oversee HR operations, implement training programs, and manage multiple tasks efficiently.
• In-depth understanding of human resource management principles, employment laws, and regulations to ensure compliance and support organizational policies.
• Strong knowledge of talent acquisition, succession planning, performance management, employee relations, compensation benchmarking, and HRIS systems.
• Familiarity with labor relations and disciplinary processes to manage workforce dynamics effectively.
• Interpersonal skills and empathy to foster positive workplace culture, manage conflicts, and enhance employee engagement.
• Strong communication skills, problem-solving skills and ethical judgment to handle complex employee relations issues and maintain confidentiality.
• Embody and promote a Stewardship Mindset by fostering accountability, integrity, and a sense of ownership among employees, support people to grow and succeed — that’s how we build belonging.