Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Essential Job Functions:

• Performs registration functions by verifying test requests, diagnosis codes, insurance, ordering clinicians, releasing orders from the Electronic Medical Record, transcribing orders, contacting ordering providers and/or families to verify information as needed to complete registration or testing.

• Utilize the Laboratory information system (LIS) to reconcile electronic and paper orders, verify specimen types and, place and receive orders, enter results, locate/track specimens, pull pending logs and credit orders.

• Properly performs routine laboratory specimen processing functions using instructions in LIS, lab test catalog, reference laboratory websites and research protocols; including but not limited to centrifugation, aliquoting and red cell wash procedures. 

• Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department; notifies provider and/or manager when inconsistencies arise.

• Demonstrate all duties with a focus on Quality practices including but not limited to:  patient identification, organization of working environment, following approved protocols and participating in mandatory education, continuing education, training and competencies. 

• Brings forth opportunities for error reduction and error prevention and participates in developing of plans for quality monitoring and improvement including the review and maintenance of the procedure manual.

• May performs waived and moderate complexity testing procedures including quality control testing and maintenance of laboratory equipment and/or automated analyzers.

• Supports new staff members while training. Participates in “train the trainer” and serves as a resource for trainers and trainees for initial and ongoing competencies.  Acts as a resource to Medical Lab Assistants and for routine troubleshooting.

• Demonstrates excellent verbal and written communication and using Microsoft Word, Outlook and Excel.

• Participates in department specific meeting and focus meetings as assigned; may require scheduling outside of normally scheduled hours.

• Performs job functions while modeling service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Minimum Requirements:

• Associate of Science required.  Certified as a Medical Lab Technician, MLT (ASCP or AMT) or equivalent required unless grandfathered into the position prior to June 2011. New graduates will have to obtain MLT certification within 6 months of hire.

• Minimum of 1 year Clinical laboratory Science Experience preferred.

• Knowledge of hospital and laboratory computer systems and quality improvement experience preferred.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org