Unarmed Security Officer
full-time•Richmond
About this role
Job Summary:
Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.
Basic Functions:
Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):
Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.
Basic Functions:
- Control of entrances and movement of pedestrian and vehicle traffic.
- Patrol of buildings and perimeters.
- Escort of material and personnel.
- Inspection of security and fire exposures.
- Special assignments.
Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):
- Be on time and report to post in full uniform.
- Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
- Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
- Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
- Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
- Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
- Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
- Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
- Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
- Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
- Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.
- A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
- Constant and dedicated vigilance.
- Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
- Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
- Ability to facilitate progressive change, work as part of a team and follow directions.
- Work with a sense of urgency.
- Strong oral and written communications skills.
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.
Qualifications
- Patrols: Regularly patrol mall common areas, stores, and parking lots to deter theft and maintain order.
- Customer Service: Assist shoppers with directions, store locations, and general inquiries, acting as a helpful presence.
- Surveillance: Monitor CCTV cameras and security equipment for suspicious activity.
- Incident Response: Investigate accidents, handle disturbances, and respond to emergency alarms (fire, medical).
- Reporting: Complete detailed daily activity reports, log entries, and incident reports for management.
- Access Control: Manage entrances and exits for vehicles and pedestrians, and secure restricted areas.
- Policy Enforcement: Ensure compliance with mall security procedures and safety regulations.
- Liaison: Communicate with local law enforcement, fire departments, and mall management.
Key Skills & Qualities
- Vigilance: Constant awareness of surroundings.
- Customer Service: Strong communication and professional image.
- Integrity: Honesty, discipline, and ability to handle property/personal safety.
- Teamwork: Ability to follow directions and work with others.
Other facts
Tech stack
Vigilance,Customer Service,Integrity,Teamwork,Communication,Proactivity,Discipline,Safety Awareness
About Andy Frain Services
Andy Frain Services.....America's leading provider of integrated solutions to security and events needs for over 90 years.
Rich in history, focused on results, Andy Frain provides a unique blend of security solutions and professionalism in crowd management services.
A respected and trusted business partner, Andy Frain Services is a very impressive organization. We are proud to offer services within the following business segments.
Business & Industry (Commercial Security)
Transportation
Retail
Sports and Entertainment
Special Events
Technology (www.prismesolutions.com)
Mission Statement:
Our goal to exceed customer expectations is driven by the belief in the dignity of work and respect for the individual.
We are committed to living the tradition of Customer Service is Every Employee's Job.
State License Numbers can be found here.
http://www.andyfrain.com/State_Licenses.cfm
Team size: 1,001-5,000 employees
Website: http://www.andyfrain.com
LinkedIn: Visit
Industry: Security and Investigations
Founding Year: 1924
What you'll do
- The Unarmed Security Officer is responsible for providing security detail, controlling entrances, patrolling premises, and responding to incidents. They must maintain a professional image and ensure safety protocols are followed.
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Frequently Asked Questions
What does a Unarmed Security Officer do at Andy Frain Services?
As a Unarmed Security Officer at Andy Frain Services, you will: the Unarmed Security Officer is responsible for providing security detail, controlling entrances, patrolling premises, and responding to incidents. They must maintain a professional image and ensure safety protocols are followed..
Why join Andy Frain Services as a Unarmed Security Officer?
Andy Frain Services is a leading Security and Investigations company.
Is the Unarmed Security Officer position at Andy Frain Services remote?
The Unarmed Security Officer position at Andy Frain Services is based in Richmond, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Unarmed Security Officer position at Andy Frain Services?
You can apply for the Unarmed Security Officer position at Andy Frain Services directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Andy Frain Services on their website.