Event Staff
part-time•Florence
About this role
JOB SUMMARY:
Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.
RESPONSIBILITIES/DUTIES:
Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.
· The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!
· Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
· Post orders may include Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other.
· Be diligent and vigilant in safety awareness.
· Know and understand post orders, revisions, and daily event needs. Know your chain of command.
· These functions are not limited to these listed and may be expanded upon at any time at the request of the customer.
MINIMUM QUALIFICATIONS:
The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
- High School Diploma/or equivalent (GED) and be 18 years of age or older.
- Must be willing to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.
Skills/Abilities:
· Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
· Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
· Clear and effective oral and written communications skills.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time
Qualifications
Minimum Qualifications:
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
- High School Diploma and/or equivalent (GED).
- Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
- Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
- State Guard license is required.
Other facts
Tech stack
Customer Service,Communication Skills,Safety Awareness,Teamwork,Problem Solving,Professionalism,Emergency Response,Attention to Detail
About Andy Frain Services
Andy Frain Services.....America's leading provider of integrated solutions to security and events needs for over 90 years.
Rich in history, focused on results, Andy Frain provides a unique blend of security solutions and professionalism in crowd management services.
A respected and trusted business partner, Andy Frain Services is a very impressive organization. We are proud to offer services within the following business segments.
Business & Industry (Commercial Security)
Transportation
Retail
Sports and Entertainment
Special Events
Technology (www.prismesolutions.com)
Mission Statement:
Our goal to exceed customer expectations is driven by the belief in the dignity of work and respect for the individual.
We are committed to living the tradition of Customer Service is Every Employee's Job.
State License Numbers can be found here.
http://www.andyfrain.com/State_Licenses.cfm
Team size: 1,001-5,000 employees
Website: http://www.andyfrain.com
LinkedIn: Visit
Industry: Security and Investigations
Founding Year: 1924
What you'll do
- Event Staff are responsible for providing quality customer service and maintaining a professional image while interacting with customers, vendors, and employees. They must also respond to emergencies and assist with various duties as assigned.
Ready to join Andy Frain Services?
Take the next step in your career journey
Frequently Asked Questions
What does a Event Staff do at Andy Frain Services?
As a Event Staff at Andy Frain Services, you will: event Staff are responsible for providing quality customer service and maintaining a professional image while interacting with customers, vendors, and employees. They must also respond to emergencies and assist with various duties as assigned..
Why join Andy Frain Services as a Event Staff?
Andy Frain Services is a leading Security and Investigations company.
Is the Event Staff position at Andy Frain Services remote?
The Event Staff position at Andy Frain Services is based in Florence, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Event Staff position at Andy Frain Services?
You can apply for the Event Staff position at Andy Frain Services directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Andy Frain Services on their website.