ABOUT THE ROLE

The Senior HRIS Analyst is the person who makes sure our People systems work the way they should: accurate, efficient, and easy for employees to use. You’ll spend part of your time ensuring day-to-day operations running smoothly and part of your time improving on status quo: building new workflows, cleaning up data, and finding ways to make processes less manual and more scalable.

We’re looking for an HRIS Analyst who can help us with implementations, systems builds, and integrations - someone who can take business needs, translate them into system requirements, and deliver solutions that work. You’ll partner with cross-functional teams to bring new tools online, test changes, and make sure our systems talk to each other the way they should. This role is hands-on but strategic. You will own key parts of the HRIS environment, work with partners to solve problems, and guide the rollout of new functionality. You’ll train users, create documentation, and keep a close eye on data integrity so our team can make good decisions based on reliable information.

WHAT YOU’LL DO

Process Ownership and Improvement

• Lead the design, build, and rollout of new People technology solutions that support a growing and global workforce. Translate business needs into system requirements and deliver clean, scalable solutions that improve how we work.


• Build and maintain integrations between People systems (HRIS, ATS, compensation tools, performance management platforms) to create smooth, accurate data flow across the company.


• Configure timekeeping and compliance policies in the system to support a growing hourly workforce, ensuring accurate pay, scheduling, and compliance with labor regulations.


• Identify manual, error-prone processes and lead automation projects that reduce administrative work and improve data accuracy.


• Partner with stakeholders to redesign People processes where needed, making them simple, scalable, and compliant with internal policies and regulations.


• Own change management for system updates and new technology implementations by creating rollout plans, communications, and training that ensure a smooth transition and strong adoption.


• Conduct regular system audits, reconciliations, and testing to maintain accurate, compliant, and secure People data.


• Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow.


• Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.

HRIS Management and Technical Support

• Act as a primary administrator for People systems, including configuration, user permissions, organizational structures, and master data.


• Troubleshoot issues promptly, document resolutions, and implement preventative measures to avoid repeat problems.


• Build and maintain dashboards and reports that give the People team, PBPs, Finance, and leadership clear, actionable insights on headcount, hiring, attrition, compensation, and more.


• Provide expert support and training to People team members and managers, ensuring they are confident using systems and have what they need to be successful.


• Develop and maintain a library of job aids, process documentation, and knowledge base articles to enable self-service.

Cross-Functional Partnership

• Collaborate with IT, Payroll, Finance, Legal, and Data teams to ensure People systems integrate seamlessly with company infrastructure and support business goals.


• Partner with People leadership to prioritize system enhancements and technology investments that enable us to scale effectively.


• Manage vendor relationships by monitoring SLAs, coordinating on issue resolution, and influencing vendor roadmaps to meet business needs.


• Work with cross-functional partners to identify process gaps, test solutions, and implement improvements that make systems more efficient and user-friendly.

REQUIRED QUALIFICATIONS

• 5+ years of experience in People Operations or HR technology roles, ideally in a high-growth or rapidly changing environment.


• Hands-on experience with HRIS configuration, system builds, and end-to-end implementations (Rippling, Greenhouse, Chart Hop, Workday, or equivalent strongly preferred).


• Familiarity with timekeeping systems and building compliance policies to support hourly workforces, including scheduling and payroll accuracy.


• Proficiency in Excel and comfort working with structured data, including building reports and dashboards.


• Strong attention to detail and commitment to data integrity, with experience performing audits and ensuring compliance with data privacy regulations.


• Excellent organizational and project management skills, able to manage multiple priorities and deadlines.


• Ability to work independently, troubleshoot issues, and solve problems with minimal direction.


• Exceptional communication and interpersonal skills, with the ability to explain technical concepts and partner effectively with employees at all levels.


• Passion for service and commitment to empathy, kindness, and patience when supporting system users.


• Adaptability in a fast-paced work environment, eager to continuously improve systems and processes.


• Proven ability to analyze complex scenarios and recommend strategic, technology-driven solutions that scale.