Key Account Manager- Hartford, CT

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Position Summary:

The Key Account Manager is responsible for driving sales growth and achieving revenue targets within their assigned territory by fostering strategic partnerships with Healthcare Professionals (HCPs) and key stakeholders. This role focuses on delivering impactful, solution-oriented communication to highlight the clinical benefits, safety profile, and approved indications of assigned products, ensuring their appropriate and effective use. By leveraging approved tools and resources, the Key Account Manager promotes product adoption, builds market share, and enhances customer engagement. With a strong emphasis on relationship management, market insights, and program execution, the Key Account Manager plays a critical role in aligning territory performance with business objectives while adhering to regulatory and organizational standards.

This is a salaried position offering bonus potential, comprehensive benefit package including dental, medical, vision, 401K, company funded long-term, short-term disability, life insurance, wellness programs, company paid holidays, generous PTO, and more.

Essential Duties/Responsibilities:

• Consistently achieve or exceed territory sales objectives and revenue targets.

• Effectively manage daily sales activities and performance in alignment with defined organizational expectations.

• Identify, profile, and maintain a strategic focus on a targeted list of Healthcare Professionals (HCPs).

• Develop and execute comprehensive territory business plans to drive sales performance and meet overall business goals.

• Engage with customers professionally and compliantly, utilizing advanced selling, listening, and negotiation skills, along with approved messaging and promotional resources, to communicate product value effectively.

• Accurately record and verify daily sales activity and customer interactions within the CRM system in a timely manner.

• Proactively address customer inquiries and needs, ensuring thoughtful and appropriate responses that strengthen relationships.

• Establish and maintain a strong, positive impression with both customers and the Client, serving as a trusted representative of the organization.

• Prepare and submit detailed reports for management as required to support performance tracking and decision-making.

• Ensure full understanding of and adherence to all applicable laws, regulations, Amplity Solutions policies, Code of Conduct, privacy and data guidelines, and industry standards, including PDMA Guidelines and Sample Administrative Agreements.

• Actively participate in national, regional, and district meetings, as well as training sessions, and represent the Client at relevant conventions or conferences when applicable.

Education and Experience:

• Bachelor’s Degree from an accredited institution

• Minimum 4+ years of pharmaceutical sales experience required with greater than 4 years preferred

• Buy and bill experience a plus

• Neurology experience desired

• Limited distribution model experience preferred

• Experience developing and maintaining relationships with key HCPs and practices

• Account management experience needed

• A record of consistent top sales performance

• Strong technical skills and computer proficiency

• Willingness to cover a large geography as needed

• Knowledge of regulatory and compliance requirements

• Experience analyzing data and market trends

• Ability to work with HCPs at various levels in an engaging and influential manner

• Strong communication and interpersonal skills

• Highly collaborative and a relationships cultivator

• Ability to proactively identify potential challenges and find effective solutions

• Able to align strategies and resources to achieve sales objectives

• Drives for results and self-motivated with high level of initiative

• Customer focused committed to understanding and addressing the needs of accounts assigned

• Effective working with multiple stakeholders in a matrixed environment

• Successfully complete all required Amplity and client and product training programs to maintain product expertise and compliance standards.

For Field Teams

• Must be able to travel to, attend, and actively participate in all required training sessions, including both virtual and in-person meetings.

• Successfully complete all mandatory training expectations including virtual and live training sessions.

• Achieve a passing grade on all product knowledge exams and certifications within the specified timeframes.

Auto Allowance:

• Valid driver’s license with safe driving record

Credentialing Requirements:

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers.  It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.

Salary Expectations:

Employees can expect to be paid a salary of approximately $130K - $135K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.