About this role
Are you looking for a Dutch and English spoken internship starting in February 2026 at an international company where you can develop hands-on marketing experience, create engaging CRM content, and learn how to shape the customer journey? Then we have the perfect opportunity for you at Amplifon Nederland | Beter Horen!
What will you do?
As a CRM Intern, you’ll support our CRM team in developing and executing multi-channel communication campaigns that strengthen customer engagement and loyalty. You’ll gain hands-on experience in creating content and learning how to build a personalized customer experience — helping us reach people in meaningful, data-driven ways.
Your main responsibilities will include:
Supporting the CRM team in the creation and optimization of content for campaigns (emails, letters, and other communication materials);
Assisting in the planning and execution of CRM campaigns that guide customers through different stages of their journey;
Supporting stores by managing and following up on CRM-related tickets and inquiries;
Listening to customer calls at the call center to better understand customer needs, experiences, and expectations;
Collaborating with internal teams such as marketing, digital, and retail to ensure consistent communication across all channels;
Participating in day-to-day CRM activities and learning about customer segmentation, targeting, and personalization.
What do we offer?
An internship allowance of €400 gross per month (based on a 40-hour week);
The opportunity to work for a purpose-driven organization where you can truly make a difference in people’s lives;
An internship at the world’s largest hearing care retailer;
A modern, sustainable, and inspiring office in Utrecht on the 18th floor, offering stunning views over the city;
A smart working policy, allowing you to work from home a few days per week for a healthy work-life balance;
An internship at an international, inspiring company with great career opportunities;
A delicious, free daily lunch with organic products (no need to make peanut butter sandwiches in the morning!);
You’ll be doing your internship alongside other interns from various departments. Amplifon actively encourages collaboration and engagement among interns to make your experience both fun and enriching.
Are you...
A HBO (bachelor’s level) student in marketing, design, or a related field;
Looking for a hands-on internship of at least 32 hours per week for a minimum of 4 months;
Fluent in Dutch (spoken and written) and English (C1/C2 level);
Interested in CRM, customer engagement, and content creation;
Detail-oriented, creative, and eager to learn about how to build effective customer journeys;
Other facts
About Amplifon
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound.
Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay.
Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
What you'll do
- As a CRM Intern, you will support the CRM team in developing and executing multi-channel communication campaigns. Your responsibilities include creating and optimizing content for campaigns and assisting in planning and executing CRM campaigns.
Ready to join Amplifon?
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