About this role
We’re looking for a Client Care Coordinator to be the welcoming face of our Alexandra clinic — Monday to Friday, 8:30 AM to 5:00 PM, with flexibility to cover Cromwell clinic as needed.
You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!
Must have: Valid driver’s license & access to a vehicle.
Responsibilities for this role include;
Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed (vehicle required)
Comfortable navigating digital tools and adapting to new systems as technology evolves.
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
What You’ll Bring:
Customer service or retail experience
Friendly, clear communication style
Strong admin and multitasking skills
Great phone manner and attention to detail
Valid driver’s license and access to a vehicle
Why You’ll Love It Here:
Supportive, values-driven team
Be a part of a positive workplace culture where your contributions are valued
Learn new and exciting skills
Free premium hearing aids (plus family discounts!)
Discounted Southern Cross health insurance
Free flu shots & Employee Assistance Program
Enjoy ongoing training and development to help you succeed
A day off to celebrate your Birthday!
If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.
When you work at Amplifon you can expect more as well. We offer an open and support work environment with the opportunity to work with a rich portfolio of multi brand products and proprietary protocols. At Amplifon your success is important to us which is why we provide development opportunities and recognition programs as well. So, if you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects then apply today.
Other facts
About Amplifon
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound.
Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay.
Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
What you'll do
- The Client Care Coordinator will provide exceptional client care, manage appointments, and assist with hearing aid repairs. They will also conduct basic hearing screenings and support clients in a welcoming manner.
Ready to join Amplifon?
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