Career Category

Job Description

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

SR ASSOCIATE USER EXPERIENCE DESIGN

LIVE

WHAT YOU WILL DO

We are seeking a highly skilled professional to user experience design of systems and processes within the Technology Enterprise Programs and Platforms organization. The role involves working closely with business and technology teams to evaluate and design solutions for Amgen’s key initiatives. You will drive system enhancements, ensure seamless integration between people and technology, and provide data analysis and design artifacts in addition to cultivating relationships with stakeholders and taking them on the journey.

The successful candidate will work in global teams, collaborate cross-functionally, and communicate effectively between business leaders, technical staff, and external vendors. Responsibilities also include risk assessment, documentation, user acceptance testing, and ensuring the high quality human-machine interactions.

Roles & Responsibilities:

• Conducts and facilitates user research with stakeholders to collect data to inform design

• Creates conceptual and visual prototypes using industry-standard user experience design tools (Figma, LucidSpark, etc)

• Develops and conducts tests for prototypes with stakeholders for iterative design

• Collaborates with development teams to ensure applications and processes align to design

• Contributes with peer user experience professionals across Amgen to evolve the User Experience practice and standards

• Reviews existing processes and technologies to inform iterative design and build

• Navigates ambiguity within enterprise programs to research and design for value delivery

• Partner with stakeholders to develop technology/business roadmaps

• Partner with program management to communicate critical path, identify and manage risks

• Help shape the technology portfolio through analysis contributions and the implementation of digital process solutions

• Partners with business and technology teams to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.

• Review functional and technical requirements to identify areas of risk and/or missing requirements

• Provide technical write-ups and drawings to promote the proposed solutions

• Partners with business teams to conduct and/or support user acceptance testing.

• Identifies and assess risks and dependencies for custom developments and other system changes

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Master's degree OR

• Bachelor’s degree and 2 years of Life Science/Biotechnology/Design/Information Systems experience OR

• Diploma and 4 years of Life Science/Biotechnology/Design/Information Systems experience OR

• 10 years of Life Science/Biotechnology/Design/Information Systems experience

Must-Have Skills:

• Experience with design tools like Figma

• Excellent problem-solving skills and a passion for tackling complex business challenges with technology

• Experience with Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

Good-to-Have Skills:

• Proficiency in project or program management

• Expertise in implementing and supporting technology applications within the life sciences sector

• Experience with complex enterprise-wide programs including M&A

• Strong background in portfolio, timeline, resource, and financial management

• Good understanding of software development lifecycles and basic system engineering principles, including object-oriented design, information risk, and security guidelines

• Proficiency with data analysis and reporting using analytics, visualization, and database technologies

• Familiarity with agile methodology and DevOps frameworks, thriving in collaborative team settings

• Expertise in troubleshooting work products quickly and effectively

• High learning agility to quickly adopt new technologies or learn new domains

• Intellectual curiosity with the ability to critically engage thought partners across functional areas

• Strong commitment to delivering innovative business solutions

THRIVE
WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.  

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT  

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.