Career Category

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

In this essential role, you will be serving as Amgen’s Digital Asset Management (DAM) librarian. As a cross-functional position, you will collaborate closely with Regulatory Operations, engage with marketing teams as well as creative agencies to drive key commercial objectives. The day-to-day duties of this role will involve the quality checks of various promotional creative files, perform art buying services for Amgen’s marketing teams, and engaging creative agencies to coordinate the collection of core digital assets.  A strong proficiency in graphic design and video editing software—such as Adobe Creative Suite, Premiere Pro, and After Effects—is critical for success in this role. Additionally, experience with Veeva PromoMats is essential.

Roles and Responsibilities:

• Evaluate creative file submissions and system metadata of marketing materials, ensuring completeness, accuracy, and compliance with licensing requirements.
• Collaborate with creative agencies and marketing teams to oversee the renegotiation, renewal and collection of usage rights for marketing materials.
• Leverage company subscriptions to provide art procurement services in support of Amgen’s marketing initiatives.
• Retrieve, validate, and distribute digital asset packages to agencies and marketing teams, utilizing Amgen’s various data repositories.
• Facilitate and participate in stakeholder meetings to ensure adherence to Digital Asset Management (DAM) timelines and processes.
• Maintain and manage records in Veeva and SharePoint; prior experience with SharePoint and Veeva Business Admin certification preferred.
• Led and facilitate Webex/MS Teams meetings, including agenda preparation and accurate documentation of meeting minutes.
• Create infographics and presentation materials; perform technical editing and proofreading of process documentation.

Required Knowledge and Skills:

• Fluent with Veeva PromoMats and RIM.
• Proficiency in Veeva digital asset management (DAM) systems and experience handling various file types, metadata, licensing agreements, and usage rights.
• Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Premier Pro, After Effects, as well as other design tools.
• Proficient in Microsoft Office Suite, including PowerPoint, Visio, Excel (with pivot tables), and Word.
• Familiarity with digital asset management (DAM) best practices, including asset tagging, archiving, and retrieval within Veeva, SharePoint, and BOX.
• Strong understanding of Veeva workflows, including initiating, reviewing, approving, and routing materials through the appropriate lifecycle stages.
• Proficiency in Veeva PromoMats and RIM with hands-on experience navigating the platform to manage promotional and medical content.
• Experience performing quality control (QC) checks on submitted materials to ensure compliance with US regulatory, legal, and brand standards.
• Ability to update and maintain metadata accurately within Veeva PromoMats and RIM, ensuring consistency with naming conventions, taxonomy, and version control requirements.

• Knowledge of compliance and US FDA regulatory requirements for promotional materials in the pharmaceutical or life sciences industry.
• Experience troubleshooting and resolving metadata or workflow issues, including collaboration with cross-functional teams (e.g., Regulatory, Marketing, or Creative Agencies).
• Detail-oriented mindset with the ability to identify discrepancies and ensure data integrity across documents and metadata fields.
• Comfortable working in a fast-paced, highly regulated environment, managing multiple tasks and priorities within tight deadlines.
• Strong communication skills to effectively liaise with stakeholders and provide guidance on Amgen’s Veeva PromoMats processes and best practices.
• Proven ability to manage multiple projects simultaneously while meeting deadlines and adhering to established processes.
• MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates.
• Develop and maintain clear, structured process documents, SOPs, and workflow guides.
• Design and run periodic and ad hoc reports using Veeva’s reporting functionality to support leadership in the analysis and interpretation of performance data.

Preferred Knowledge and Skills:

• Bachelor’s degree in graphic design, visual arts, marketing, or a related creative field.
• Minimum of +2 years of experience in marketing, pharmaceutical, or healthcare industries, with a strong understanding of creative design for promotional materials.
• Experience collaborating with creative agencies and cross-functional teams to facilitate the collection, transfer and distribution of marketing materials.
• Excellent attention to detail and ability to conduct thorough quality control checks on creative files for promotional content.
• Understanding of FDA regulations and compliance requirements related to marketing materials and submissions.
• Strong analytical and problem-solving skills to ensure accuracy in digital asset retrieval, troubleshooting file issues, validation, and distribution.
• Effective communication and stakeholder management skills to lead and participate in discussions regarding DAM timelines and creative file submission approvals.

EQUAL OPPORTUNITY STATEMENT

• Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
• We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.