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Associate Vice President, Client Facing Technology - Operations
full-timeThousand Oaks$284k - $331k

Summary

Location

Thousand Oaks

Salary

$284k - $331k

Type

full-time

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About this role

Career Category

Information Systems

Job Description

JOIN AMGEN’S MISSION OF SERVING PATIENTS

At Amgen, if you feel like you are a part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Live

What you will do

Let's make an impact. Let's shape the future. In this crucial position, you will spearhead the strategic direction, deployment, and enhancement of client-facing technologies and information systems that boost operational efficiency, enable data-informed decisions, and foster digital transformation. This role guarantees that our technology solutions not only support and enhance business efficiency but also ensure robust security, compliance, and scalability. Through pioneering innovation and fostering collaborative efforts, you will play a key role in redefining the client experience, making it more integrated, efficient, and focused on business needs.

  • Make informed decisions regarding technology investments, including headcount allocation and architecture, in alignment with overarching enterprise technology and platform priorities

  • Lead the performance and delivery management of the demand, portfolio, and digital product teams, serving as the primary point of contact for the Operations business unit

  • Hold ultimate responsibility for the value delivery and transformational impact of technology initiatives, ensuring alignment with long-term business objectives

  • Ensure the performance, reliability, and scalability of all technology systems within the business unit

  • Lead transformation initiatives aimed at achieving financial and strategic objectives, such as productivity improvements and cost savings

  • Define the long-term technology vision, strategy, and roadmap, ensuring alignment with business objectives and adherence to the SAFe framework

  • Maintain ultimate responsibility for interactions and integrations with broader Data, AI, and Cybersecurity organizations, partnering to deliver valuable technology solutions for the business unit

  • Engage with senior Operations executives (EVP, SVP, VP), internal support units and other key stakeholders to integrate technology strategy with overall organizational goals and ensure comprehensive alignment

  • Build and maintain strategic partnerships with third-party vendors, industry experts, and leading organizations to foster innovation and enhance value delivery

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications.

Basic Qualifications:

  • Doctorate degree & 7 years of technology experience OR

  • Master’s degree & 10 years of technology experience OR

  • Bachelor’s degree & 12 years of technology experience AND

  • 7 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:

  • 12+ years in technology leadership, with at least 5 years working with executive level leaders to implement technology solutions

  • Ability to define and execute technology strategies aligned with business goals, driving digital transformation and innovation

  • Experience working with and delivering technology solutions for an Operations based function (Manufacturing, Engineering, Supply Chain, Process Development, Quality)

  • Deep knowledge of client facing technology, product team management and experience with modern architecture, integration, and scalability

  • Ability to collaborate with C-suite executives, business leaders, and technology teams to align technology initiatives with organizational objectives

  • Understanding of emerging technologies (AI, automation, data analytics, cybersecurity) and their application in enterprise environments

  • Experience driving technology adoption, process improvements, and cultural transformation within large organizations

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The annual base salary range for this position is $284,250 to $331,871. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans and bi-annual company-wide shutdowns

  • Flexible work models, including remote work arrangements, where possible

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. 

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Salary Range

282,460.00 USD - 335,597.00 USD

Other facts

Tech stack
Technology Leadership,Digital Transformation,Client Facing Technology,Product Team Management,Data Analytics,Cybersecurity,Collaboration,Innovation,Strategic Partnerships,Operational Efficiency,Compliance,Scalability,Emerging Technologies,Process Improvements,Cultural Transformation,Executive Engagement

About Amgen

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases.

Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes.

For more information, visit Amgen.com and follow us on X, LinkedIn, Instagram, TikTok, YouTube and Threads.

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Special Advisory: Please be cautious of scam recruitment offers claiming to be from Amgen. Such scams may come from various sources, including fake websites and/or unsolicited emails and seek to obtain personal data or payment from victims by offering jobs that do not exist. Please be advised that Amgen would never ask for payment to progress a job application. When in doubt, please check to see if the position in question is posted on this website before applying. Additionally, please report any suspicious recruiting activity to https://complaint.ic3.gov/ and thank you for your assistance.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Biotechnology Research
Founding Year: 1980

What you'll do

  • You will lead the strategic direction and enhancement of client-facing technologies to boost operational efficiency and enable data-informed decisions. This role includes ensuring technology solutions support business efficiency while maintaining security and compliance.

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Frequently Asked Questions

What does Amgen pay for a Associate Vice President, Client Facing Technology - Operations?

Amgen offers a competitive compensation package for the Associate Vice President, Client Facing Technology - Operations role. The salary range is USD 284k - 332k per year. Apply through Clera to learn more about the full compensation details.

What does a Associate Vice President, Client Facing Technology - Operations do at Amgen?

As a Associate Vice President, Client Facing Technology - Operations at Amgen, you will: you will lead the strategic direction and enhancement of client-facing technologies to boost operational efficiency and enable data-informed decisions. This role includes ensuring technology solutions support business efficiency while maintaining security and compliance..

Why join Amgen as a Associate Vice President, Client Facing Technology - Operations?

Amgen is a leading Biotechnology Research company. The Associate Vice President, Client Facing Technology - Operations role offers competitive compensation.

Is the Associate Vice President, Client Facing Technology - Operations position at Amgen remote?

The Associate Vice President, Client Facing Technology - Operations position at Amgen is based in Thousand Oaks, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Associate Vice President, Client Facing Technology - Operations position at Amgen?

You can apply for the Associate Vice President, Client Facing Technology - Operations position at Amgen directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amgen on their website.