About this role
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.5; 20 hours per week
Work Schedule: 3pm-7pm Monday-Wednesday and required to work every other weekend from 630am-3pm
Required Qualifications:
- Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Other facts
About Amery Hospital & Clinic
The promise of Amery Hospital and Clinic is to improve health and well-being in partnership with our members, patients and community. Our vision is health as it could be, affordability as it must be, through relationships built on trust.
Great changes are taking place in all aspects of health care and our goal is to collaborate with others in our community to ensure that health care is affordable. With sensitivity to cost impact and cost shifting, Amery Hospital and Clinic provides community health prevention programs as well as educational services to support in these cost-cutting efforts.
The physicians featured here have met the highest standards in medical education. We are proud to have them as part of our health team.
If you would like information concerning the services or medical specialties presented on our web site, please call our Community Relations office at 715-268-8000. At Amery Hospital and Clinic we look forward to serving you with the very best health care services available.
Visit www.amerymedicalcenter.org for job openings!
What you'll do
- The Call Center Associate communicates with patients and staff to provide meal guidance based on nutritional requirements. They also use computer applications to place and verify meal orders.
Ready to join Amery Hospital & Clinic?
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