Summary
Location
Nashville
Type
full-time
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About this role
Our Company
Amerita
Overview
The Clinical Review Coordinator will support the new referral process / patient onboarding experience by assisting the Clinical Review team in gathering and obtaining missing information needed to initiate care. The Clinical Review Coordinator is a specialist intake role, which will enhance the speed and efficiency in time from receipt of referral to initiation of infusion care. This role reports to the Manager of Operations—Clinical.
Schedule:Monday - Friday 8:30am - 5:30pm CST
We Offer:
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k
• Pet Insurance
Responsibilities
- Will work in List L (Clinical Review) to collect needed information for start of care.
- Reviews referral documents and updates information in the patient’s demographics.
- After initial clinical review, coordinates with pharmacists to obtain / gather missing information needed to initiate care. Information sources may include sales, referral sources, EMR/online portals, and verbal communications.
- Works closely with sales partners to ensure completeness of submitted referral information.
- Updates pharmacy team of successful provision of missing information.
- Escalates issues to expedite dispense as necessary.
Qualifications
- High School Diploma/GED.
- State pharmacy technician licensure and PTCB certified technician credentials (CPhT, CPhT-Adv, or CSPT)
- Required 3+ years pharmacy intake/onboarding experience
- CPR+ software experience highly preferred
- Excellent interpersonal skills, able to work with all levels of management and staff, good working knowledge of pharmacy terminology and process.
- Ability to multitask in a demanding environment.
- Excellent organizational skills and mindfulness to detail.
About our Line of Business
Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.Additional Job Information
- This position can be WFH after proper training and clearance from manager. Occasional branch attendance may be required.
- This position requires a significant amount of computer time, including keyboard entry and viewing text on a standard computer monitor.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear.
- The employee is frequently required to walk and use hands to finger, handle or feel.
- Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Other facts
About Amerita
Amerita is a leading specialty infusion company focused on providing a wide range of complex therapies and personalized clinical services for acute and chronic health conditions. Our many locations across the country allow us to provide specific and timely infusion care at a patient’s optimal site of care, whether in a patients’ home, Amerita Infusion Suite, or Mosaic Ambulatory Infusion Center (AIC).
Through our affiliation with Mosaic Infusion Services, we provide patients with private and comfortable infusion suites that are staffed by highly trained Board-Certified Nurse Practitioners and Registered Infusion Nurses. These suites provide a peaceful experience with extraordinary service, educational support, and care.
What you'll do
- The Clinical Review Coordinator will assist the Clinical Review team in gathering and obtaining missing information needed to initiate care. This role enhances the speed and efficiency from receipt of referral to initiation of infusion care.
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