About this role
Position Summary
Vector Fleet Management, an Amerit Fleet Solutions Company, is an American based, privately held company that has been in the fleet maintenance business for over 30 years. Vector Fleet provides onsite, customized fleet maintenance solutions for clients in numerous states across the U.S. Based in Charlotte, North Carolina, we manage multiple satellite operations at various contract sites across the country. Fleet maintenance is our one mission and we know we must hire the best to be the best. We pride ourselves in our employees and offer a robust training and development program for technicians at every level.
We are currently accepting applications for a qualified Fleet Maintenance Site Manager. The candidate for this position will report directly to the General Manager and will have daily interaction with our dedicated customer. This position is responsible for the overall shop business and technical operation. Proven experience and a record of excellent customer and employee relations is necessary. Solid technical and asset management experience with medium/heavy duty trucks is required. This is a key position with a rapidly growing company that has a true customer service culture. This is an excellent opportunity with a competitive compensation package for the right candidate.
Compensation: Competitive Salary Pay - PAID WEEKLY, EVERY FRIDAY! $60,000-70,000 annually, depending on experience!
Shift: Monday - Friday 7am-3:30pm
The benefits of belonging – what’s in it for you?
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Paid vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $500 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
- Wellness and fitness programs through our providers
Essential Duties & Responsibilities
Duties include but are not limited to:
- Hands on management of day-to-day operations of a team consisting of 5 technicians
- Direct involvement with a dedicated customer in all aspects of vehicle and equipment maintenance and repair including communicating repair status, repair cost estimates, overall shop operations, and shop efficiency.
- Overseeing day to day shop operations, administrative processes, inventory management / parts procurement, and technician work quality & productivity.
- Regular communication with corporate staff including Operations, Accounting, and Human Resources.
- Accountability for contract relationship management.
Key Competencies and Minimum Education
Qualifications/Requirements:
- Eight (8) years of experience in automotive/heavy truck/equipment/emergency vehicle repair and maintenance with at least three (3) of those years in a service management/supervisory role.
- ASE Certifications STRONGLY preferred
- Educational requirements: High School graduate with some college preferred.
- Strong experience in managing technician productivity.
- Proficiency in developing and managing Key Performance Indicators.
- Experience in managing multiple technicians in a shop environment.
- Fluent working knowledge of MS Office, with a focus on Outlook and Excel.
- A proven track record as a self-starter with adherence to company policies.
- Strong customer orientation with a commitment to exceptional customer service.
- Excellent interpersonal and communication skills with both employees and customers.
- Analytical and resolution skills at both a strategic and operational level.
- Strong verbal and written communication skills.
- Must have acceptable driving record and pass a drug screening and background check.
- VALID DRIVER’S LICENSE REQUIRED.
- CDL License is desirable.
EDUCATION and/or EXPERIENCE:
- At least 5 years of experience in a service management or assistant service management role is required.
- Must have computer proficiency utilizing Microsoft Office applications (Outlook, Word & Excel)
- Valid driver's license
- Good organizational and people skills
- Diesel engine and truck / trailer repair experience preferred, in addition to service management requirements
Working Conditions
Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!
https://www.ameritfleetsolutions.com/careers/easy-apply
Other facts
About Amerit Fleet Solutions
At Amerit, we have built our reputation of being the country’s most dependable, trustworthy and hard-working partner through our singular focus on doing one thing, and doing it better than anyone else - Fleet Maintenance and Repair Services.
Our renowned responsiveness, professionalism and customized service programs are fueled by our core values of partnership and integrity, coupled with our unrelenting drive to do whatever it takes to keep our clients’ fleets rolling.
With over 300,000 assets under contract and more than 2,500 highly skilled technicians and managers providing services at over 1,800 locations nationwide, Amerit Fleet Solutions is the go-to provider for the most complex and demanding fleets across the country, providing improved uptime, reliability and peace-of-mind.
What you'll do
- The Site Manager is responsible for overseeing the overall shop business and technical operations, managing a team of technicians, and ensuring excellent customer service. This includes direct involvement in vehicle maintenance and repair, as well as administrative processes.
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