Ameriprise Financial Services, LLC logo
ServiceNow Business Analyst
full-timeNoida, Hyderabad

Summary

Location

Noida, Hyderabad

Type

full-time

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About this role

Act as the liaison between the business and IT organizations in order to provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, issue resolution, support the implementation check-out process and facilitate the development of all procedural documentation and manuals.


Job Description

Responsibilities

  • Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.

  • Excellent documentation and communication skills and strong attention to detail required.

  • Good to have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence

  • Good to have knowledge – GRC & Security Operations Center.

  • Understanding of basics of REST and SNOW Integration

  • Good to have knowledge of Service Portal & Workspaces.

  • Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.

  • Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.

  • Demonstrate strong ability to evaluate constraints, risks, and dependencies.

Qualifications


Bachelor’s degree in computer science, engineering, business, or comparable studies

3-6 years of experience in Requirement Analyses.

Analytical mind and problem-solving aptitude

Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Other facts

Tech stack
ServiceNow,JIRA,SDLC,Agile,Documentation,Communication,Attention To Detail,Vulnerability Response,Security Incident Response,Threat Intelligence,GRC,Security Operations Center,REST,SNOW Integration,Service Portal,Workspaces

About Ameriprise Financial Services, LLC

At Ameriprise Financial, we have been helping people feel more confident about their financial future for 130 years. With extensive investment advice, asset management and insurance capabilities and a nationwide network of approximately 10,000 financial advisors*, we have the strength and expertise to serve the full range of individual and institutional investors' financial needs.

Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.

Certain hyperlinks within Ameriprise Financial web sites or social media content may hyperlink to third-party content which we believe to be reliable however, we cannot guarantee its accuracy or completeness. For this reason, we do not endorse any linked third-party content, advertising, advice, opinions, recommendations, or other information; it's merely intended to be provided as a general source of information and is not a solicitation to buy or sell any securities, accounts, or strategies. In addition, any linked third-party content should not be used as the sole basis for any investment decisions, nor should it be construed as a recommendation or advice designed to meet the particular needs of an individual investor. Please seek the advice of a financial advisor regarding your particular financial situation.

Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value.

Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser.

Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC.

For additional important disclosures on engagement rules, linking to third party content or other risks, please visit: www.ameriprise.com/social

*Ameriprise Financial Q1 2024 Earnings Release.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1894

What you'll do

  • Act as the liaison between the business and IT organizations to provide technical solutions that meet user needs. Participate in testing, issue resolution, and support the implementation check-out process.

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Frequently Asked Questions

What does a ServiceNow Business Analyst do at Ameriprise Financial Services, LLC?

As a ServiceNow Business Analyst at Ameriprise Financial Services, LLC, you will: act as the liaison between the business and IT organizations to provide technical solutions that meet user needs. Participate in testing, issue resolution, and support the implementation check-out process..

Why join Ameriprise Financial Services, LLC as a ServiceNow Business Analyst?

Ameriprise Financial Services, LLC is a leading Financial Services company.

Is the ServiceNow Business Analyst position at Ameriprise Financial Services, LLC remote?

The ServiceNow Business Analyst position at Ameriprise Financial Services, LLC is based in Noida, India and Hyderabad, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the ServiceNow Business Analyst position at Ameriprise Financial Services, LLC?

You can apply for the ServiceNow Business Analyst position at Ameriprise Financial Services, LLC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ameriprise Financial Services, LLC on their website.