Primary Responsibility:

The Automation Process Controller (“APC”) role is responsible for the support and production operations of the Warehouse Execution System (WES) and Warehouse Management System (WMS) in an automated warehouse. The APC will be a strong advocate and key contributor for meeting customer service levels and maintaining high availability in a heavily automated warehouse. The APC role is one that would benefit from someone who thrives on solutioning problems, has a bias for action, is results- oriented, and enjoys working in a fast-paced environment.

What You’ll Do:

• General production support of an automated warehouse
• Virtually monitor all warehouse processes for accuracy, efficiency, and on-time completion.
• Ensure optimal product flow to meet operational throughput.
• Monitor system downtime and supply improvement plans to reduce downtime.
• Ensure maximum use of the system’s capacity, including identifying and mitigating systematic bottlenecks.
• Participate in troubleshooting events and conducting root cause analysis for complex control system related issues.
• Partner with the control team to develop best practices for increased productivity in automated warehouse operations.
• Able to work independently and as part of a high performing, collaborative team.
• Effective communication skills: verbal, non-verbal and written

What Experience and Education You Need:

• 1-year automated warehouse facility experience.
• Experience with Warehouse Management System (WMS)
• Advanced computer skills, including Microsoft Office Suite.

What Could Set You Apart:

• Demonstrated ability to apply technical knowledge to diagnose, troubleshoot, resolve, or help others to resolve equipment and process issues.
• Excellent analytical attention to detail and problem-solving skills, including the ability to deal with ambiguity.
• Good understanding of warehouse operations (general supply chain knowledge is a plus)
• Good understanding of networking and windows concepts
• Good understanding of automation controls concepts (PLCs, scanners, conveyor controls etc.,)

Physical Requirements:

• The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job
• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane
• May require visiting facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Occasionally works evenings or weekends in order to complete objectives or to attend meetings
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.