AV
Bilingual Patient Services Specialist
full-time•Casa Grande, Coolidge
About this role
Company Intro
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!
Overview
As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.
Responsibilities
- Greeting patients and visitors warmly in person or by telephone
- Checking patients in and out
- Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
- Reviewing all paperwork with patients; consents for procedures
- Verifying insurance and collecting payments
- Maintaining patient medical records
Qualifications
- High School Diploma or GED required
- Preference for Spanish Speaking - highly preferred
- Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
- Excellent verbal and written communication skills
- Medical Front Desk experience preferred
- Flexible schedule
- Dedicated to creating a quality patient experience
Benefits & Perks
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
What you'll do
- The Patient Services Specialist is responsible for being the patient's first point of contact, gathering necessary information for their visit, and ensuring an exceptional patient experience. Key duties include greeting individuals, managing check-in/check-out processes, scheduling appointments, reviewing paperwork, verifying insurance, collecting payments, and maintaining patient records.
About American Vision Partners
American Vision Partners is one of the nation’s largest and fastest-growing eye care physician services organizations. AVP serves communities throughout Arizona, Texas, New Mexico, Nevada, and California with more than 130 nationally recognized doctors and more than 100 eye care centers, including 25 ambulatory surgery centers and 25 satellite clinics.
We partner with the most respected ophthalmology practices in the country and share a best-in-class management system, infrastructure and technology to provide the highest-quality patient care.
Our partner practices, including Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates, and Vantage Eye Center have on average been in practice for more than 30 years.
For more information, visit www.AmericanVisionPartners.com.
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Frequently Asked Questions
What does a Bilingual Patient Services Specialist do at American Vision Partners?
As a Bilingual Patient Services Specialist at American Vision Partners, you will: the Patient Services Specialist is responsible for being the patient's first point of contact, gathering necessary information for their visit, and ensuring an exceptional patient experience. Key duties include greeting individuals, managing check-in/check-out processes, scheduling appointments, reviewing paperwork, verifying insurance, collecting payments, and maintaining patient records..
Is the Bilingual Patient Services Specialist position at American Vision Partners remote?
The Bilingual Patient Services Specialist position at American Vision Partners is based in Casa Grande, Arizona, United States and Coolidge, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Bilingual Patient Services Specialist position at American Vision Partners?
You can apply for the Bilingual Patient Services Specialist position at American Vision Partnersdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.