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Job Type:

FLSA Status:

Summary:

The Director of Academic Administration position oversees recruitment, enrollment, and academic administrative systems for undergraduate and graduate programs for the School of Education, including program management, recruitment, enrollment, registration, graduate financial aid, course schedules, and management of 3rd party relationships including City Teaching Alliance and online programs. Manages enrollment and onboarding staff.

Essential Functions:

1.) Academic Program Management

• Manages the administration of academic services for graduate and/or doctoral degree programs and collaborates with program directors on strategic direction for graduate and doctoral academic experiences at the School/College. Assist faculty in the management of program implementation, working with Office of the Registrar, Financial Aid, Student Accounts and others to ensure effective operations. Manages 3rd party partnerships, working with the Admissions and Onboarding Coordinator to support marketing administrative efforts and quality of student experience. 

2.) Enrollment Strategy and Management

• Work with SOE leadership and university partners to establish graduate enrollment, recruitment, admission strategy and targets. Oversee all aspects of enrollment for SOE graduate programs, including managing graduate enrollments through the Slate and Colleague. Collaborate with internal and external partners to develop marketing strategy for graduate programs. Develop enrollment forecasts and use enrollment data to make choices about program implementation. Provides the Dean and Leadership Team with enrollment reports to assist and guide the school’s goal setting and budget forecasting. Support the enrollment/data tracking of the undergraduate programs. Provides reports with data analytics, collaborates on communications and marketing plans, oversees dissemination of recruitment and marketing materials, and manages the process of associating marketing attribution to enrollment goals, in collaboration with the Director of Strategic Communication and Marketing.

3.) Advising

• Support the School by representing SOE in university graduate advising meetings. Act as subject-matter expert on graduate academic regulations. Oversee and improve advising processes across programs, ensure consistency in procedures, and provide leadership to student-facing staff in completing core tasks such as degree audits, scholarship forms, advising emails, and graduation checks. Monitor student status through reports on enrollment, leaves, incompletes, and graduation eligibility, and facilitate communication with advising leads in other academic units. Manage the graduate academic regulation petition process for SOE in collaboration with the Office of Graduate and Professional Studies.

4.) Graduate Financial Aid

• In collaboration with the Dean, Acting Co-Deans and Director of Finance, Personnel, and Administration, develop a financial aid strategy to meet enrollment goals. Responsible for allocation of merit funds to maximize student enrollments. Disseminate graduate financial aid to applicants. Working with Program Directors and Graduate Program Coordinators (GPCs), review applications to determine which students qualify for merit awards as well as verify that they meet the specific criteria for each award. Supervise auditing of student records to certify that students meet university requirements for conditions of the award. Create and maintain data on merit award recipients for the Office of the Provost and Dean of SOE. Support GPCs in tracking offers to ensure timely notification of acceptance/rejection and final distribution of awards. Support GPCs in communicating merit decisions in a timely manner to applicants, track acceptances and rejections, manage application and award processes, and track various processes for reports.

5.) People Management

• Hire, on-board, train, and monitor the work of assigned staff. Directly supervise the enrollment staff, including, for example, the Assistant Director of Student Engagement and Events, Admissions and Onboarding Coordinator. Provide on-going coaching and feedback. Manage employee performance including setting performance goals and conducting performance evaluations. Identify and encourage opportunities for professional and career development. Support and nurture an engaging work environment. With the Director of Faculty and Staff Development, support SOE staff meetings and staff development.

6.) Leadership and Strategic Planning

• Serve on SOE leadership team alongside the Dean and other senior personnel.

Supervisory Responsibility:

• Yes.

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Competencies:

• Championing Customer Needs.

• Evaluating and Implementing Ideas.

• Making Accurate Judgments and Decisions.

• Developing Plans.

• Building and Supporting Teams.

• Managing Talent.

Position Type/Expected Hours of Work:

• Full-Time.

• 35 hours per week.

• Hybrid 1 work modality (3 - 4 days on campus per week).

​Salary Range:

• $85,136.00 - $114,000.00 annually.

Required Education and Experience:

• Bachelor’s Degree Education or closely related field or equivalent combination of education and experience.

• 5 - 8 years of relevant experience.

Preferred Education and Experience:

• Master’s Degree Education or closely related field.

• 8 - 10 years of relevant experience.

Travel Required:

• Some travel.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.