American Red Cross logo
Senior Director, Quality
full-timeRichmond$160k - $180k

Summary

Location

Richmond

Salary

$160k - $180k

Type

full-time

Explore Jobs

About this role

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview): 

The Sr. Quality Director is responsible for the strategic management and implementation of system and quality management functions to ensure compliance with relevant federal, state, and other applicable regulations. Typically directs the process of review and approval of procedures, job plans, validation plans, operational trials, training implementation plans, and/or internal processes and functions. May manage quality review, process improvement activities, review and approval of corrective action plans and effectiveness checks, including monitoring and reporting. Typically serve as quality representatives on committees and trials. May support external inspections, internal audits, and assessments. May serve as a designee for the division head. Provide support, development, and/or leadership guidance to all volunteers

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 

  • Perform evaluation and review quality systems. Identify, evaluate, and recommend strategic changes to business processes.
  • Direct quality management functions, activities, and processes.
  • Develop, implement, and maintain the activities of quality systems.
  • Oversee development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products/services.
  • Typically serves as a quality advisor to senior management.
  • Has unit-specific responsibilities within the scope of the job.

Scope
Establishes policies appropriate for the function. Interpret and recommend modifications to company-wide policies and practices.

This position is 100% remote (with regional preference)

The salary range for this position is $160,000 - $180,000

 

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.  Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. 

WHAT YOU NEED TO SUCCEED (Minimum Qualifications): 

  • Education: Bachelor’s degree required.
  • Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
  • Management Experience: 7 years of supervisory or management experience.
  • Skills & Abilities: May require broad knowledge of scientific and medical issues, and extensive knowledge of relevant regulations. Detailed knowledge and understanding of QA methods, philosophies, and practices.
  • Travel: Some travel may be required.


*Combination of the candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

  • Demonstrated success with cross functional relationship.
  • Multi-level oversight experience.
  • Strong growth leadership experience.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO:  Starting at 15 days a year; based on type of job and tenure
  • Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Please apply by February 6, 2026

Apply now!  Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

 

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights

Other facts

Tech stack
Quality Management,Process Improvement,Regulatory Compliance,Strategic Planning,Quality Assurance,Leadership,Cross Functional Collaboration,Training Implementation,Audit Support,Corrective Action Plans,Evaluation,Review Procedures,Scientific Knowledge,Medical Knowledge,QA Methods,Communication

About American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Non-profit Organizations

What you'll do

  • The Senior Director of Quality is responsible for the strategic management and implementation of quality management functions to ensure compliance with regulations. This includes directing quality review processes, managing corrective action plans, and serving as a quality advisor to senior management.

Ready to join American Red Cross?

Take the next step in your career journey

Frequently Asked Questions

What does American Red Cross pay for a Senior Director, Quality?

American Red Cross offers a competitive compensation package for the Senior Director, Quality role. The salary range is USD 160k - 180k per year. Apply through Clera to learn more about the full compensation details.

What does a Senior Director, Quality do at American Red Cross?

As a Senior Director, Quality at American Red Cross, you will: the Senior Director of Quality is responsible for the strategic management and implementation of quality management functions to ensure compliance with regulations. This includes directing quality review processes, managing corrective action plans, and serving as a quality advisor to senior management..

Why join American Red Cross as a Senior Director, Quality?

American Red Cross is a leading Non-profit Organizations company. The Senior Director, Quality role offers competitive compensation.

Is the Senior Director, Quality position at American Red Cross remote?

The Senior Director, Quality position at American Red Cross is based in Richmond, Virginia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Director, Quality position at American Red Cross?

You can apply for the Senior Director, Quality position at American Red Cross directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about American Red Cross on their website.