Community Relations Director Position Summary

Are you passionate about creating meaningful connections and enhancing the lives of older adults? We’re seeking a dynamic Community Relations Director to join our team. In this role, you’ll champion our community, engage with potential residents and their families, and contribute to fostering an inviting and welcoming environment. This role will support all facets of the community including Assisted Living, Memory Care, and Independent Living.

Primary Responsibilities:

• Effective Communication: Keep the leadership team informed about marketing, sales, and occupancy matters.
• Strategic Marketing: Develop and execute marketing plans to attract prospective residents.
• Community Engagement: Successfully manage networking and community outreach initiatives.
• Prospect Tracking: Utilize our sales software to track and nurture all prospects.
• Occupancy Management: Maintain a census at or above budgeted occupancy levels.
• Budget Oversight: Monitor and manage the marketing budget effectively.
• Goal Achievement: Set, track, and achieve goals outlined in the Monthly Marketing Plan.
• Lead Management: Maintain proficiency in our lead management system.
• Positive Relationships: Build rapport with residents, families, and community members.

Required Skills:

• Effective Communicator: Your excellent communication skills will be essential as you interact with residents, families, and team members.
• Sales and Marketing Background: Previous experience in sales and/or marketing within healthcare or service-related settings is preferred.
• Tech-Savvy: Proficiency in Microsoft Excel and the Microsoft Suite is necessary.
• Understanding of Older Adults: Knowledge of the physiology, psychology, and needs of older adults and caregivers is valuable.
• Interpersonal Skills: Your ability to build positive relationships is crucial.
• Organizational Mastery: Strong organizational and time-management skills are essential.
• Problem-Solving Acumen: Logical thinking and problem-solving abilities are key.

Experience/Credentials:

• Leadership: A minimum of 1 year of leadership experience in a professional setting.
• Minimum of 3 years experience in a sales position
• Minimum of 1 year experience in Senior Living industry
• Driver’s License: A valid driver’s license is required.

If you’re ready to make a difference and contribute to a vibrant community, we invite you to join us!

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.