IT Team Manager - B2C Marketing Web Applications

<p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><u>What Makes a Honda, is Who makes a Honda</u></strong><br>Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”</span></span></p><p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.</span></span></p><p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">If your goals and values align with Honda’s, we want you to join our team to Bring the Future!</span></span></p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><u><b>Job Purpose</b></u></H2> </div><div><ul><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">We are seeking a dynamic and experienced Team Manager to lead our development and integration teams in the Design, Delivery, and Support of Consumer solutions</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">In this role, the incumbent's goal will be to provide seamless, sustainable, and innovative solutions that exceed expectations and drive trust and satisfaction with the Honda and Acura brands. </span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">The ideal candidate will have a strong background in IT / Software Development including Agile Project and Program Management in a complex environment, with hands-on experience in managing multiple IT teams and projects simultaneously</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">As the Team Lead of B2C and MarTech, you will work with the Unit Lead to help manage Honda’s roadmap, work with our business and marketing partners, and ensure the successful implementation of technology solutions to enhance our understanding of our customers' needs. You will also lead improvement initiatives in Honda’s customer touchpoints and experiences</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">They will lead and oversee teams responsible for designing, delivering, and live operating solutions across various platforms.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate closely with cross-teams to ensure alignment to achieve common goals and successful project execution.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide strategic direction and guidance to team leads and project managers, ensuring projects are delivered on time, within budget, and meet quality standards.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Act as the delivery leader between business stakeholders and technical teams, owning all aspects and outcomes of the technical solutions.</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><u><b>Key Accountabilities</b></u></H2> </div><div><ul><li><span style="font-family: arial, helvetica, sans-serif;">Responsibilities include roadmap, services reliability/efficiency, and management of the backend services used in Consumer Apps.</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Responsible for all projects and enhancements (budget, timeline, staffing, QA, delivery, etc)</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Build and maintain strong collaborative relationship with business users and digital partners. </span></li><li><span style="font-family: arial, helvetica, sans-serif;">Coach and provide oversight as needed to support attainment of quality and performance metrics. </span></li><li><span style="font-family: arial, helvetica, sans-serif;">Identify, analyze, and prioritize new features and issues. </span></li><li><span style="font-family: arial, helvetica, sans-serif;">Create a positive and focused team environment by promoting empowerment and good judgment, and communicating with transparency</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><u><b>Qualifications, Experience, and Skills</b></u></H2> </div><div><ul><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Bachelor’s degree in computer science, business administration, or equivalent relevant working experience. </span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">10 or more years of experience supporting ecommerce and customer facing websites.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">10 or more years experience managing and delivering projects and products.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">2 or more years experience managing team(s) of 5+ resources</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Project management skills including the ability to plan and prioritize, and set and manage expectations</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Good understanding and experience with Agile methodology</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent analytical skills and the ability to leverage data and insights to inform decision making</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong communication skills to articulate the roadmap, business priorities and the rationale behind decisions to all levels of the organization</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">High attention to detail including proven ability to document requirements and to manage multiple, competing for priorities simultaneously</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Willingness to do whatever it takes to help the team to achieve its goals</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Own and manage all aspects of website development including conception, development, testing, launch and post launch management</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Research, review, recommend and implement new technology solutions to optimize back-end performance.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Good understanding of software development, software engineering, and CI/CD pipeline.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Understanding of disaster recovery and high availability systems.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Knowledge of applicable data privacy practices and laws preferred (GDPR, CCPA, etc.).</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with Salesforce is preferred.</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><u><b>Working Conditions</b></u></H2> </div><div><ul><li><span style="font-family: arial, helvetica, sans-serif;">At least 4 days per workweek at the local Honda coporate office at Torrance, CA. One remote workday a week may be possible with prior departmental approval.</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><u><b>Visa sponsorship issues</b></u></H2> </div><div><ul><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">This position is not eligible for any work visa sponsorship</span></li></ul></div></div></div><p><span style="font-size:16.0px"><strong><u>What differentiates Honda and make us an employer of choice?</u></strong></span></p><p> </p><p><span style="font-size:16.0px"><strong>Total Rewards: </strong></span></p><ul><li><span style="font-size:16.0px">Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)</span></li><li><span style="font-size:16.0px">Regional Bonus (when applicable)</span></li><li><span style="font-size:16.0px">Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)</span></li><li><span style="font-size:16.0px">Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)</span></li><li><span style="font-size:16.0px">Paid time off, including vacation, holidays, shutdown</span></li><li><span style="font-size:16.0px">Company Paid Short-Term and Long-Term Disability </span></li><li><span style="font-size:16.0px">401K Plan with company match + additional contribution</span></li><li><span style="font-size:16.0px">Relocation assistance (if eligible)</span></li></ul><p> </p><p><br><span style="font-size:16.0px"><strong>Career Growth:</strong></span></p><ul><li><span style="font-size:16.0px">Advancement Opportunities</span></li><li><span style="font-size:16.0px">Career Mobility</span></li><li><span style="font-size:16.0px">Education Reimbursement for Continued Learning</span></li><li><span style="font-size:16.0px">Training and Development Programs </span></li></ul><p> </p><p><br><span style="font-size:16.0px"><strong>Additional Offerings</strong>:</span></p><ul><li><span style="font-size:16.0px">Lifestyle Account</span></li><li><span style="font-size:16.0px">Childcare Reimbursement Account</span></li><li><span style="font-size:16.0px">Elder Care Support</span></li><li><span style="font-size:16.0px">Tuition Assistance & Student Loan Repayment</span></li><li><span style="font-size:16.0px">Wellbeing Program</span></li><li><span style="font-size:16.0px">Community Service and Engagement Programs</span></li><li><span style="font-size:16.0px">Product Programs</span></li></ul><p> </p><p> </p><p><span style="font-size:16.0px">Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.</span></p>