VP Business Development & Retention, Dining and Premium Refreshment Services

Pay: $150000 per year - $175000 per year 

Location: Upstate/Central/Western New York

Summary: As the VP of Business Development & Retention, you will create a strategic plan to identify and qualify NEW business opportunities, implement sales strategies and techniques to win business, and maintain existing client relationships to ensure retention. You will build a rapport with current accounts and cultivate relationships to acquire new clients and retain existing. This is an individual contributor position with no direct reports. Substantial sales and/or dining operational experience is essential to be considered for this position.

Responsibilities:

• Create and implement sales strategy and business development process for the assigned territory of Upstate/Central/Western New York in the Business & Industry segment.
• Hunt for new opportunities by directly prospecting companies, building client relationships, and engaging in industry associations to cultivate new business.
• Research and analyze new business opportunities using market trends, data, and clients.
• Own the process: Identify win strategy for each opportunity, clearly articulate the value of the partnership to internal and external (client) stakeholders throughout the sales process (client meetings/communication, proposal, presentation, contract).
• Collaborate with the executive team, operations, and marketing to determine a customized approach to each opportunity.
• Thoughtfully prepare and deliver effective client presentations.
• Lead negotiation / contract execution process.

Qualifications:

• Bachelor's Degree, preferably in Business Administration, Hospitality, or related field.
• 10 years direct sales or operational management experience in the on-site foodservice segment.
• Concise and effective communication skills, both verbal and written.
• Strong presentation, financial acumen, and organizational skills.
• Experience and understanding of the RFP process in the private and government sectors.
• Proficiency using SalesForce and Microsoft Outlook, Word, Excel, PowerPoint, Teams
• Ability to think strategically and operate autonomously
• Must reside in Upstate/Central/Western New York State

About Us:

American Food & Vending is one of the largest privately-held dining and refreshment service providers in the United States. We infuse innovative solutions with unrivaled service and cutting-edge technology to enhance the guest experience and exceed expectations.  

Headquartered in Syracuse, NY, we are a family-owned company that has provided exceptional vending and refreshment solutions for over 80 years, managing operations nationwide.

We serve diverse industries, including healthcare, business dining, education, and cultural institutions. Our comprehensive offerings encompass full-service vending and refreshment solutions, such as advanced micro markets, coffee services, pantry services, and water filtration and purification systems.

American Food & Vending is committed to offering diverse meal options comprising fresh and nutritious snacks, beverages, and meals, all backed by trained technicians and attendants who ensure round-the-clock support and maintenance services to fit our guests' preferences and lifestyles.

As a nationally-recognized company, we are the proud recipient of NAMA’s (The Foundation of the National Automatic Merchandising Association) prestigious Operator of the Year Award. This esteemed recognition reflects our unwavering commitment to delivering exceptional service to our valued partners and guests.

We are dedicated to remaining at the forefront of industry trends and technologies, continuously striving to enhance our services and adapt to the evolving needs of our clients and customers.

American Food & Vending is an Equal Opportunity Employer.  

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