At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

How will you make an impact in this role?

The General Counsel’s Organization (GCO) Operations team integrates operational expertise with business acumen to streamline processes and support diverse practice groups within the GCO. By focusing on risk management, financial management, learning and communications, process optimization, technology and innovation, and several other key areas, this team ensures that the GCO operates efficiently and effectively. As the backbone of the GCO, our support spans strategic advice, legal service delivery, project management and significantly contributes to the GCO’s strategy enabling it to support the broader organization.

The Project Manager in the GCO will be responsible for leading and managing various strategic initiatives and projects within the organization. This role requires a dynamic individual with strong project management skills, excellent communication abilities in written and oral form, and a keen understanding of legal and regulatory requirements.

• Leading the delivery of strategic and transformational GCO projects and programs.
• Working on high-impact, executive-sponsored strategic projects in critical focus areas.
• Providing thought leadership in identifying projects, establishing deliverables, and setting milestones for projects and delegating work as appropriate.
• Managing project scope, sequencing, and prioritization.
• Creating communications and updates to key stakeholders/leadership.
• Partnering with all stakeholders across the organization to ensure strategy and procedural alignment.
• Synthesizing insights from multiple sources and utilizing frameworks to logically and concisely structure information.
• Detailed plan management and ability to identify and escalate project risks/issues timely to ensure maximum business benefits are achieved. 

Minimum Qualifications:

• Experienced project manager.
• Strong project management, decision-making skills, and the ability to resolve complex problems independently.
• Proven track record of delivering results and exceeding targets.
• Strong communication skills – both written and verbal – with comfort presenting to audiences of all levels.
• Strong thought leadership skills, coupled with excellent collaborative and influencing skills.
• Strong negotiation skills and ability to build strong relationships across different organizations.
• Ability to focus on strategic objectives and initiatives while managing everyday business needs.
• Ability to thrive in a dynamic and fast-paced environment.
• Strong sense of personal accountability and demonstrated self-starter with an ability to navigate successfully through ambiguity, create structure, articulate the big picture, and work with limited supervision.
• Strong proficiency with Microsoft Office, specifically MS Project, Excel, Copilot and PowerPoint required.

Preferred Qualifications:

• Experience in Agile, SAFe, or similar methodologies is beneficial.
• Agile, PMP certification would be beneficial.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.