At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.

If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!

Minimum Qualifications:

• BS/MS in Computer Science or Information System. Besides that, one needs to have considerable work experience in similar fields.

• 8-10 years of experience with delivery management on Enterprise Chat solutions, preferably Slack Enterprise Grid. 

• Experience with leading planning, execution, and delivery of complex technology projects on SaaS applications, and ensuring alignment with project goals and objectives

• Experience with developing and managing comprehensive project plans, including timelines, milestones, and resource allocation

• Ability to fosters strong relationships with internal stakeholders, project teams, and other stakeholders to ensure clear communication and alignment

• Facilitates regular meetings and status updates to keep all parties informed of project progress and any potential issues
   

  
  Preferred Qualifications 

• Experience with governance on Enterprise chat Platforms, preferably Slack

• How will you make an impact in this role?

• As a Manager, Tech Project Management for Enterprise Chat you will be responsible for overseeing the planning, execution, and delivery of enterprise chat initiatives, ensuring alignment with business goals and data strategy. Responsibilities include:

• Leading and managing the end-to-end delivery of Enterprise Chat projects, ensuring timely execution, adherence to scope, and alignment with strategic objectives

• Coordinating cross-functional teams, including business stakeholders, engineers, and analysts, to drive effective communication and successful outcomes

• Overseeing solution design discussions and providing technical guidance on integrations, data governance, and platform optimization

• Monitoring delivery progress, risks, and dependencies, proactively identifying and resolving issues to ensure smooth execution and quality deliverables

• Continuously improving delivery frameworks and processes to enhance efficiency, scalability, and cost-effectiveness of Enterprise Chat solutions.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6%25 Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.