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Directors, Digital Product Management
full-timePhoenix$144k - $256k

Summary

Location

Phoenix

Salary

$144k - $256k

Type

full-time

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About this role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express Company seeks Directors, Digital Product Management to collaborate and coordinate across computer engineering and digital products teams, processing work through the product life cycle from discovery to development. Define risk management solutions and capabilities to scale across all digital acquisition products and journeys, and articulate architecture solutions to multiple audiences and levels. Devise release strategies in order to meet business outcomes and targets. Perform solution architecture for digital acquisition by leveraging software design concepts. Improve digital journeys of customers, drive service standardization, and improve digital solutions. Elevate the portfolio’s platform in collaboration with solution and enterprise architects.

Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of experience with digital product development and business analysis in an enterprise setting. Experience must include 2 years of experience with each of the following: translating technical and business objectives into software solutions; software development lifecycle and product launching capabilities in Agile and Scrum environments; performing data analysis to gain organizational insights; creating workflow diagrams using Visio; linking business requirements and conducting User Acceptance Testing; data visualization, reporting, and dashboarding to track key business indicators and product performance; business logic implementation; ensuring product security standards and protocols to authenticate, encrypt, and audit log data using SAML and XSS; building intuitive UI applications and optimizing UI performance, including throughput, response time, and resource utilization; functional prototyping of product use-cases to gain iterative customer feedback and implement business solutions; and supporting cloud-based applications (SaaS) hosted on AWS and SQL queries. Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ   



Salary Range: $144,250.00 to $256,250.00 annually

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6%25 Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI 

Other facts

Tech stack
Digital Product Development,Business Analysis,Agile,Scrum,Data Analysis,Workflow Diagrams,User Acceptance Testing,Data Visualization,Reporting,Dashboarding,Product Security Standards,UI Applications,Cloud-Based Applications,SaaS,SQL Queries,Solution Architecture

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at:
https://www.americanexpress.com/careers
https://www.americanexpress.com/
https://www.facebook.com/AmericanExpressUS
https://www.instagram.com/americanexpress/
https://twitter.com/americanexpress
https://www.youtube.com/user/AmericanExpress

See our community guidelines at:
https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • The Directors of Digital Product Management will collaborate across teams to manage the product life cycle from discovery to development. They will define risk management solutions and improve digital journeys for customers.

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Frequently Asked Questions

What does American Express pay for a Directors, Digital Product Management?

American Express offers a competitive compensation package for the Directors, Digital Product Management role. The salary range is USD 144k - 256k per year. Apply through Clera to learn more about the full compensation details.

What does a Directors, Digital Product Management do at American Express?

As a Directors, Digital Product Management at American Express, you will: the Directors of Digital Product Management will collaborate across teams to manage the product life cycle from discovery to development. They will define risk management solutions and improve digital journeys for customers..

Why join American Express as a Directors, Digital Product Management?

American Express is a leading Financial Services company. The Directors, Digital Product Management role offers competitive compensation.

Is the Directors, Digital Product Management position at American Express remote?

The Directors, Digital Product Management position at American Express is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Directors, Digital Product Management position at American Express?

You can apply for the Directors, Digital Product Management position at American Express directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about American Express on their website.