At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express Travel Related Services Company, Inc. seeks AI Research and Development Leads to drive IT project management involving the research and implementation of AI algorithms, models, and technologies, ensuring alignment with project objectives, timelines, and stakeholder expectations. Coordinate with data scientists and engineers to integrate AI solutions into digital products, overseeing project milestones, deliverables, and quality standards. Plan and monitor the development, testing, and delivery of capabilities, ensuring projects stay within scope, budget, and schedule, working with the relevant technology teams. Define and document project requirements, creating features, user stories, and acceptance criteria to guide development efforts. Establish tracking and reporting mechanisms to measure project performance, identify risks, and drive continuous improvements. Oversee the use of database management and Big Data techniques to identify risks and enhance risk management methodologies within project workflows. Drive competitive assessments and analyze business decisions using predictive analytics, translating data insights into actionable recommendations. Develop and maintain the product roadmap, defining timelines, prioritizing the feature backlog, and managing end-to-end user flows to align with business objectives.

Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with automation, AI-driven analytics, cloud-based environments, SaaS, PaaS, and IaaS. Experience must also include 1 year of experience with each of the following: performance tracking, executive reporting, and data visualization for strategic decision-making; process optimization and automation to improve operational efficiency and scalability; leading cross-functional projects and supporting organizational development initiatives; applying Agile and Scrum methodologies across digital product lifecycles; implementing machine learning solutions, Big Data analytics, and modernizing legacy Mainframe systems; and Rally, Jira, Confluence, Mural, Smartsheet, IntelliJ, GitHub, Postman, PostgreSQL, Tableau, Power BI RESTful APIs, R-studio, Cornerstone DB, Splunk, and SAFe Studio. Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ   

Salary Range: $125,986.00 to $131,000.00 annually

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6%25 Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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