About this role
PRIMARY POSITION DESCRIPTION
POSITION TITLE: Assistant Manager – OFFLINE Labs
REPORTS TO: General Manager – Visual Labs
SUPERVISES: Lead Lab Associate- Offline, Lead Lab Associate - Offline Creative
PURPOSE
Responsible for assisting the Visual Merchandising Team and Lab Management in all operational aspects of the Visual Lab Stores, including the build and maintenance of visual floor sets, inventory control, personnel acquisition and development, visual standards and presenting the Offline brand.
RESPONSIBILITIES
- Train, develop and coach all Lab associates on corporate visual, marketing and operational standards.
- Motivate and maximize the team’s efficiency through inspiring them to reach targeted goals.
- Assist in developing weekly schedules and manage workflow across all Aerie and Offline lab store needs.
- Support each seasonal floorset build process:
- Drive initial execution of each floorset build.
- Possess strong seasonal assortment knowledge across all segments.
- Partner with Visual Merchandising coordinators to assist in placement, coloring, wall builds and formatting.
- Support solves to all format deviations.
- Ensure placement of seasonal marketing inclusive of small and large format.
- Partner with Visual Merchandising coordinators on all merchandise placement tests as directed by the Visual team.
- Develop a strong understanding of the Aerie/Offline Lab Store Calendar.
- Responsible for protecting the stores physical location while maintaining all operational and loss prevention standards.
- Supervise extraction receipts and transferring of seasonal product.
- Monitor all samples that circulate throughout the Lab stores.
- Oversee all written documentation and photography at the end of each floorset.
- Collaborate with cross functional partners to drive the Coordination process.
- Partner with Coordinators to support Flagship and Pop Up needs.
- Perform other duties as assigned.
QUALIFICATIONS
- Strong prioritization, interpersonal, and problem-solving skills
- Strong collaborative skills and ability to work well within a team
- Work and communicate well with a diverse group of individuals at multiple levels
- Self-motivated with critical attention to detail
- Ability to work in a fast paced, deadline-oriented environment
- Minimum 2-year degree. Bachelors Degree in Business, Marketing or Fashion—related field preferred
- 2+ years retail store management experience or equivalent preferred
- Excellent visual organizational, verbal and written communication skills
- Proficient in PC/MAC/Adobe Creative Suite Software
PAY/BENEFITS INFORMATION:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.
- AEO may also provide discretionary bonuses and other incentives at its discretion.
Other facts
About American Eagle Outfitters
American Eagle Outfitters (AEO) is a portfolio of unique, loved and enduring brands: American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed. We provide a welcoming and engaging customer and associate experience, and we embrace all. Merchandise assortments consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products for women and men. We are a true omni-channel retailer with a global reach.
Our brands are connected under the core tenet of REAL, which is optimistic, empowering and celebrates individual self-expression. That power and authenticity drives us to create a positive impact across every facet of our business, brands, and products.
We are a company led by purpose. Over ten years ago, we introduced AEO Better World – an initiative grounded in social responsibility and giving back to our communities. Across our brands, we support a number of important causes that are meaningful to our customers and associates. We operate with integrity and a strong set of values, which is ingrained across our business and in how we treat our associates, business partners and customers.
At AEO, we believe that our associates are our most valuable asset and we want them to feel motivated and have the freedom to be themselves at work. We strive to be an employer of choice – a place where people are excited to come to work because they believe in what we do, enjoy working with each other and have fun doing it. If you think AEO sounds like a fun place to work and grow your career, you’re right!
What you'll do
- This role is responsible for assisting the Visual Merchandising Team and Lab Management in all operational aspects of the Visual Lab Stores, including maintaining visual floor sets, managing inventory, and overseeing personnel acquisition and development. Key duties involve training associates on standards, supporting seasonal floorset builds, and ensuring adherence to operational and loss prevention standards.
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