About this role
Provides advanced secretarial, administrative and operational support for the relationship management team. Assists with managing the day-to-day operations in the region. Performs a wide range of duties, which include word processing, maintaining files, addressing customer inquiries, resolving issues, providing excellent customer service, and ordering supplies. Prepares data and conducts analysis on account holders and account information. Responsible for functions that include compliance, marketing, operations, policies and procedures as it relates to commercial banking in the region and general office management. Provides support assisting Relationship Managers and customers in opening appropriate types of accounts and gathering required documentation. Reviews legal and account documentation to ensure Bank assets are protected, consulting Quality Control or BSA where assistance is needed or required. Reviews and recommends new methods and procedures for efficient operation. Keeps informed of new developments affecting corporate banking areas.
Hourly Wage: $28.84 - $46.64
Location: Riverside, California
Hybrid Eligibility: No
Other facts
About AMERICAN BUSINESS BANK
Inspired by the philosophy that a Bank could be more than the sum of its siloed parts, our founders set out to build a new kind of Bank; one that worked as a singular entity, acting as a complete banker on behalf of its clients — in 1998 American Business Bank was born.
Unlike their mega-corporate counterparts, our founders recognized that middle market companies were in need of bankers that could do more for their business, so ABB took action, fostering long-lasting relationships with businesses across the southland. Today, that genuine interest and passion remains the driving force of our success, and it’s how we continue to build a legacy that quietly influences the way premier Southern California businesses operate and grow for years to come.
Never promise what you can’t deliver. These are the words we bank on. At American Business Bank, people are our greatest asset. We believe in building honest relationships — not client rosters — and we work relentlessly to protect our clients’ interests, while driving their businesses forward through strong balance sheets and stable practices.
We want our approach to be as unique as our client’s objectives and that starts with trust. It’s how we earn our seat at the table and instill our clients with the confidence to seize the right opportunity or practice patience when needed. Face-to-face, side-by-side, we are there every step of the way. It’s why we built our bank and how we’ve always done business.
Member FDIC
What you'll do
- The Client Services Officer provides advanced support for the relationship management team, assisting with day-to-day operations and customer inquiries. Responsibilities include data preparation, compliance functions, and reviewing documentation to protect bank assets.
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