About this role
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Join the Enterprise Operational Intelligence team at Advocate Health as an IT Data Solutions Systems Administrator, where you’ll maintain and optimize a reliable, up-to-date analytics infrastructure powering critical business decisions. You’ll work hands-on with industry-standard tools like Epic Cogito, PowerBI, and SAP Business Objects, supporting upgrades, managing configuration, and provisioning security, providing a dependable platform that enables a large team of analytics developers and thousands of users. If you thrive on solving complex challenges, developing and improving technical processes, and establishing high levels of service quality, this role is an opportunity to grow your career and expand your impact.
Pay Range
$38.20 - $57.30Major Responsibilities:
- Independently configure, test, monitor, and maintain analytical and operational BI platforms, systems, and servers to meet operational needs.
- Monitor analytical and operational BI tools and systems to ensure optimal performance.
- Monitor the usage of these systems to ensure that content created by developers adheres to policies, standards, and best practices. Train and educate analysts and end users on the usage of BI/reporting tools including managing upgrades/changes in all phases. Create and maintain job aids that support proper usage of BI/Reporting tools.
- Independently provide support for BI/reporting systems, including maintenance, upgrades, security changes, testing, license provisioning, issue resolution, participating in the on-call pool and supporting project go-lives.
- Apply security changes to BI/reporting systems, provisioning end user and developer access in accordance with organizational policy. Participate in efforts to consolidate and rationalize security configuration to ensure long-term sustainability, simplicity, and adherence to best practices.
- Manage the lifecycle of analytics content created on the platforms and systems, auditing the creation of new content to avoid duplication, monitoring usage, and retiring content in accordance with established processes.
- Provide accurate and complete documentation for all tasks, following industry and organizational standards.
- Independently manage project work and requests using appropriate tools and methodologies.
- Stay informed about the healthcare environment, EHR and BI technology, and industry trends to build professional skills and drive innovation.
- Mentor junior team members and provide expertise in the administration of BI/reporting systems.
Licensure, Registration, and/or Certification Required:
- Epic certifications appropriate to job function (status of Certified or Accredited)
- Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class.
Education Required:
- Bachelor's degree in Computer Science or a related field, or equivalent work experience with Epic Cogito and/or BI tools, is required. The candidate should have relevant exposure to Epic Cogito Systems, project management, communications, and system utilization monitoring and auditing. Practical experience gained through internships, projects, or professional work is also acceptable.
Experience Required:
- Typically requires 5-7 years of experience in Epic applications and Business Intelligence tools.
Knowledge, Skills & Abilities Required:
- Exhibit strong analytical and logical thinking, creativity, and communication skills.
- Team player with a positive attitude and a strong commitment to customer service, along with a desire to learn healthcare-related systems and business processes.
- Familiarity with 3rd party BI tools and administration thereof.
- Comprehensive knowledge and understanding of both hardware and software.
- Proficiency with Microsoft Office and productivity tools.
- Understanding of EHR workflows and administration of the reporting in EHRs.
- Ability to manage and monitor projects, administer tasks, and communicate key milestones.
Physical Requirements and Working Conditions:
- Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
- Operates all equipment necessary to perform the job.
- Exposed to normal office environment.
- Remote work environment
Preferred Job Requirements
- Bachelor's degree in Computer Science or a related field
- The following Epic certifications are preferred: Cogito, Cogito Tools Administration, Cogito Project Manager, or any Caboodle or Clarity certifications.
- Managed and worked on large IT projects in a healthcare environment, particularly in Information Technology.
- Experience with ServiceNow ITIL and SPM modules
- Strong background in data and analytics in the healthcare industry
#Remote
#LIRemote
Preferred remote locations in IL, WI, NC, GA
Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
No relocation, No Sponsorship for this position or transfer of visa for this position.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Other facts
About American Addiction Centers
American Addiction Centers (AAC) is a nationwide network of treatment centers, offering a full continuum of care. We take a holistic approach to addiction treatment — by addressing each client as a whole person. We work to consider how factors such as an individual’s lifestyle, environment, health, and co-occurring mental health disorders may play a part in his or her addiction to drugs or alcohol. We use evidence-based treatment approaches to help individuals struggling with substance use and co-occurring mental health disorders to overcome daily struggles and establish a healthy lifestyle.
Our Mission: To restore hope and empower individuals and families impacted by the disease of addiction. United by compassion and a commitment to inclusive care, we provide a foundation for lasting recovery that saves and transforms lives.
Our Vision: To foster a world free from the stigma of addiction, where quality treatment and support are accessible for all.
American Addiction Centers is constantly building our brand and expanding our treatment services to meet the needs of those struggling with substance use and mental health disorders. In order to accomplish this, we need top talented professionals in all departments to help us not only achieve our business goals, but to also continue rescuing those battling addiction. We’d love to have your join our team! See our open positions at americanaddictioncenters.org/careers.
Community Guidelines:
We treat others with respect and communicate with courtesy. We encourage positive engagement and thoughtful dialogue. We do not tolerate defamatory, harmful messages or hate speech, directed at either the company or another individual. We respect the privacy and personal information of our team as well as community members.
We reserve the right to delete or block individuals or users who violate our guidelines.
What you'll do
- The role involves configuring, testing, monitoring, and maintaining BI platforms and systems to meet operational needs. Additionally, it includes training users, managing security, and providing support for BI/reporting systems.
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