Summary
Location
Baton Rouge
Type
full-time
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About this role
What's In It For You!
- EVERY employee is bonus eligible after 90 days!!
- Employee discounts
- Growth opportunities
- Help others through our charity partners
- Save the environment!
Why We Will Love You
- Your smile lights up the room!
- Your care for our customers, donors and team members
- Your unique personality and amazing attitude
- You are ready to lead a diverse team
- You have a valid driver's license and clean driving record. Fantastic!
Teamwork Makes The Dream Work
Our management team works together to lead and develop our awesome team members as they take great care of our donors and customers. Whether in our wholesale operation, America's Thrift Online, our vast donations network, or in one of our retail locations, we combine our passion for donors and community service in all that we do.
Why You Will Love Us: Our Mission, Vision and Values
Mission
To Give Back! By...
- Positively impacting the environment and the communities we serve
- providing values that meet our customer's needs and wants
- reducing millions of pounds of waste each year
- supporting local charities
- creating jobs
Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
- People First
- We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
- Customers and Donors
- Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
- Community
- We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
- Continuous Improvement
- We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
- Growth
- Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.
Position Title: Shipping & Receiving Supervisor
Reports To: Assistant Manager
Department: Operations
FLSA Status: Nonexempt
Position Purpose and Objectives
The Shipping & Receiving Supervisor oversees the daily operations of the shipping and receiving team, ensuring the efficient movement of goods in and out of the store. This includes monitoring inventory, managing deliveries, and upholding company standards for accuracy and efficiency. The supervisor will take a hands-on approach in auditing, quality control, and training to optimize performance. They will set an example for teamwork, safety, and productivity while ensuring compliance with company policies and procedures.
Roles and Responsibilities
- Direct and supervise the work of shipping and receiving team members.
- Oversee inbound and outbound shipments, ensuring timely and accurate handling.
- Maintain inventory tracking systems to record deliveries, stock levels, and discrepancies.
- Ensure proper documentation and labeling of shipments for accuracy and compliance.
- Monitor and enforce safety procedures related to material handling and equipment use.
- Analyze daily stock levels and address shortages or overages as needed.
- Assist with recruiting, onboarding, and training team members.
- Create and maintain team schedules based on operational needs.
- Provide coaching and feedback to improve performance and efficiency.
- Maintain organization and cleanliness of the receiving and storage areas.
- Assist with loss prevention efforts by following security protocols and ensuring compliance with company policies.
- Coordinate with vendors, suppliers, and internal teams to streamline shipping and receiving processes.
- Assist donors per company standards.
- Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations.
- Support store leadership in implementing sales and marketing programs when needed.
- Perform other duties as assigned by the Assistant Store Manager or General Manager.
Skills and Qualifications
- At least two years of experience as a supervisor, team lead, or key holder in a shipping, receiving, logistics, or warehouse environment.
- Strong organizational and problem-solving skills.
- Basic mathematical and computer skills.
- Ability to operate material handling equipment (e.g., pallet jacks, forklifts) preferred.
- High school diploma or GED preferred.
- Strong verbal and written communication skills.
- Ability to assess and coach team performance.
- Successful completion of background check, motor vehicle check, and drug screen.
- Valid driver’s license and a clean driving record.
Competencies
Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Physical Demands:
- Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
- Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
- Continuously - Standing on tile/concrete, talking, seeing, and hearing.
Other:
- Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
- Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.
Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.
Other facts
About America's Thrift Stores
America’s Thrift Stores is a for-profit thrift store & operates in the southeastern US. We are headquartered in Birmingham, Alabama & operate retail stores in Alabama, Georgia, Tennessee, Mississippi, & Louisiana, providing over 1,000 jobs in the communities we are a part of.
Ways we give back:
- We give over $3 million to our charity partners annually
- We keep over 45 million pounds of donatable goods out of landfills each year
- We are able to provide the best values for shoppers so they can clothe their families and outfit their homes
It starts with a donation network of over 2,300 locations, including community donation centers, store donation centers, & free home pickups. We take donations of gently used clothing and other household items, sell them in our stores at an affordable price, & contribute a portion of our profits to our 6 different charity partners. Our goal is to donate $100 million to our charity partners in 10 years.
At America’s Thrift Stores, we pride ourselves on offering the biggest selection of affordable clothing, shoes, homewares, & more to the community. We refresh each of our stores with over 10,000 unique items every single day, which is where we got the tagline “Where it’s a new store every day.” It’s because it’s true!
We like to say that we're “not your mama’s thrift store” because we keep our floors organized down to the department, category, & even size so our customers can find what they’re looking for for the best prices in town.
It's safe to say our team is passionate. We believe in the charity partners we serve & making a difference in our communities. We like to have fun, & we are proud of the company culture we've created at ATS. We truly are one big family!
Our Charity Partners:
Make-A-Wish Alabama
Children's Healthcare of Atlanta
Home of Grace
Louisiana Adult & Teen Challenge
Adult & Teen Challenge Mid-South
Make-A-Wish Middle Tennessee
Want to join the team? View opportunities at americasthrift.com/careers
What you'll do
- The Shipping & Receiving Supervisor oversees the daily operations of the shipping and receiving team, ensuring efficient movement of goods. They are responsible for monitoring inventory, managing deliveries, and upholding company standards for accuracy and efficiency.
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