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Clinical Patient Services Coordinator
full-timeBrentwood

Summary

Location

Brentwood

Type

full-time

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About this role

Overview

Responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients, and Clinical Manager regarding scheduling of patient services.


Responsibilities

  1. Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
  2. Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.
  3. Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
  4. Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
  5. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
  6. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.
  7. Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
  8. Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.
  9. Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.
  10. Runs all applicable reports and responds to workflow taking appropriate actions.
  11. Assists with internal or external transfer of patients between care centers and/or Hospice services.
  12. If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.
  13. May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
  14. In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.
  15. If a licensed clinician, may obtain verbal orders for patients and documents as applicable.
  16. Performs other duties as assigned.

Qualifications

Required-
  1. Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.
  2. High School diploma or GED equivalent.
  3. One (1+) year of administrative experience in a health care environment.
Preferred-
  1. One (1+) year of scheduling experience in a healthcare environment.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Other facts

Tech stack
Scheduling,Patient Care Coordination,Communication,Administrative Support,Clinical Resource Utilization,Collaboration,Monitoring Hospitalized Patients,Report Running,Patient Intake,Direct Patient Care,Supply Management,Problem Solving,Time Management,Attention to Detail,Customer Service,Healthcare Experience

About Amedisys, Inc.

Since 2011, Beacon Hospice has been part of the Amedisys family. With a long tradition of care, Beacon Hospice continues to serve patients and families across the Connecticut, Massachusetts, Maine, New Hampshire and Rhode Island areas.

Hospice is a gift – it gives people who are facing a life-limiting illness the freedom to live all the days of their lives by offering comfort, dignity, quality of life and time. Beacon Hospice is centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support for you – along with resources, information and emotional support for your family and caregivers. Hospice care is 100% covered by Medicare, as well as by most Medicaid and commercial insurances.

What you'll do

  • The Clinical Patient Services Coordinator is responsible for scheduling home visits for field staff and coordinating patient care under the Clinical Manager's direction. This includes managing clinician schedules, ensuring timely patient assessments, and addressing scheduling issues.

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Frequently Asked Questions

What does a Clinical Patient Services Coordinator do at Amedisys, Inc.?

As a Clinical Patient Services Coordinator at Amedisys, Inc., you will: the Clinical Patient Services Coordinator is responsible for scheduling home visits for field staff and coordinating patient care under the Clinical Manager's direction. This includes managing clinician schedules, ensuring timely patient assessments, and addressing scheduling issues..

Why join Amedisys, Inc. as a Clinical Patient Services Coordinator?

Amedisys, Inc. is a leading Hospitals and Health Care company.

Is the Clinical Patient Services Coordinator position at Amedisys, Inc. remote?

The Clinical Patient Services Coordinator position at Amedisys, Inc. is based in Brentwood, Tennessee, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Clinical Patient Services Coordinator position at Amedisys, Inc.?

You can apply for the Clinical Patient Services Coordinator position at Amedisys, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amedisys, Inc. on their website.