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Field Service Engineer
full-timeRayne Township, Midlothian

Summary

Location

Rayne Township, Midlothian

Type

full-time

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About this role

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.


Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.


To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

PURPOSE: The Field Service Engineer which is part of the Customer Technical Services (CTS) group is the primary technical contact representing Amcor to assist customers in filling lines and applications. The Field Service Engineer works with customer plant personnel on new product launches and routine service visits. These visits are intended to support Amcor products and address performance issues with equipment. This is a position with a good blend of technical hands-on and office work.

• Functional Area: MANUFACTURING
• Position Type: Full-Time Regular
• Relocation Provided: No
• Location: Midwest , North East , East
• Education Required: Associates/Bachelor's Degree or equivalent work experience
• Travel Requirements: 40-44 weeks a year 3-4 days a week.

Responsibilities

• Amcor representative at customer. Maintaining Amcor-owned equipment and conducting periodic preventative maintenance while maintaining a trusted relationship with the customer.
• Lead in the assembly and preventative maintenance of Amcor-owned filling equipment.
• Assist with customer problems and the generation of adequate information to communicate opportunities to the plant/corporate level.
• Support & lead field trials of Amcor packaging.
• Responsible for training of customer’s employees on proper product use.
• Responsible for validating package performance at the customer’s site.
• Communicate with outside vendors on quotes, design, and scheduling of related projects
• Perform necessary follow-up actions to ensure customer satisfaction

Qualifications

• A degree in the area of Manufacturing or Engineering is preferred
• Five to seven years of combined education or related work experience is preferred
• Strong mechanical aptitude and troubleshooting skills are required.

•  Motivated, self-starter, with a willingness to grow and learn new skills.
• A general working knowledge of machine control systems. (Electrical systems, PLC’s, HMI’s)
• Prior mechanical experience with filling lines and equipment is preferred
• Experience in the plastics industry is desired
• Proficient in MS Office (Word/Excel/Power Point)
• Confident, motivated and the ability to work independently with customers, manufacturing plants and corporate groups while possessing data driven problem solving skills using proven and recognizable techniques

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Compensation

The starting salary for this position is expected to be between $0 to $0; however, base pay offered may vary within the full salary range $0 to $0 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 8 days per year and may vary by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

Other facts

Tech stack
Mechanical Aptitude,Troubleshooting Skills,Machine Control Systems,Electrical Systems,PLCs,HMIs,Filling Lines,Customer Service,Data Driven Problem Solving,Training,Preventative Maintenance,Field Trials,Communication,Teamwork,Adaptability,Self-Starter

About Amcor

As a global leader in packaging solutions for consumer and healthcare products, our industry-leading innovation capabilities, global scale and technical expertise help our customers grow and meet the needs of millions of consumers every day. We accelerate the possible by redefining what can be done, constantly anticipating what our customers will need next, rethinking what is scientifically feasible and always helping our customers find the right solution to their challenges.

Social Media Community Guidelines
Thank you for being part of our online community and contributing to our discussions by sharing your voice. We’re happy to have you here and are committed to fostering a welcoming, respectful and engaging community. We encourage open conversation and do not pre-screen or moderate comments or messages before they are posted. However, we reserve the right to remove content that violates our community guidelines outlined below.

  • Off-topic or clearly misrepresents Amcor
  • Includes hate speech, discriminatory remarks or any attacks based on someone’s race, ethnicity, gender, religion, nationality or other personal characteristics
  • Misleading or deceptive content that promotes fraud or false information
  • Irrelevant to the conversation, including spam, promotional or trolling
  • Potentially violates copyright laws and/or any form of intellectual property rights
  • We appreciate your cooperation in maintaining a positive space for all.

Thank you for helping us create a positive and respectful community.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Packaging and Containers Manufacturing

What you'll do

  • The Field Service Engineer serves as the primary technical contact for customers, assisting with filling lines and applications. Responsibilities include maintaining equipment, conducting preventative maintenance, and training customer employees.

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Frequently Asked Questions

What does a Field Service Engineer do at Amcor?

As a Field Service Engineer at Amcor, you will: the Field Service Engineer serves as the primary technical contact for customers, assisting with filling lines and applications. Responsibilities include maintaining equipment, conducting preventative maintenance, and training customer employees..

Why join Amcor as a Field Service Engineer?

Amcor is a leading Packaging and Containers Manufacturing company.

Is the Field Service Engineer position at Amcor remote?

The Field Service Engineer position at Amcor is based in Rayne Township, Pennsylvania, United States and Midlothian, Illinois, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Service Engineer position at Amcor?

You can apply for the Field Service Engineer position at Amcor directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amcor on their website.