Crew Leader
full-time•Norwalk•$0k - $0k
About this role
Step into leadership and help set the stage for success. As an AMC Crew Leader, you’ll guide your team through daily operations, model our values in action, and support a guest-first culture that reflects our Mission. It’s your chance to grow, lead with purpose, and foster belonging on every shift.
Why Work at AMC?
At AMC, enjoy perks that deserve a standing ovation:
- FREE movies at any AMC nationwide—yes, even the blockbuster hits!
- Daily free popcorn and discounts on food and drinks (excludes alcohol)
- Flexible schedules that fit your life
- Opportunities to learn new skills and grow your career
- Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
Compensation
AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.
The compensation for this position is: $17.94 per hour - $18.44 per hour
What You’ll Be Doing
- Guide and support the crew by assigning roles, breaks, reinforcing wardrobe standards, promoting AMC Stubs memberships and products, and ensuring safety, cleanliness, and operational protocols are followed.
- Provide excellent service by assisting guests with questions, concerns, refunds, and pass distribution as needed, while ensuring a friendly, quick, and clean experience.
- Complete follow-up on opening, closing, and clean up assignments.
- Monitor line checks, hot food and back-bar assembly, and ensure all areas are stocked and clean for a seamless guest experience.
- Follow instructions on safe use of all chemicals/cleaning materials.
- Assist with cash management, including distributing banks, processing change requests, supporting timely cash drops, and restocking kiosks.
- Assist with inventory processes, including organizing the stock room, distributing to displays, and securing inventory during closing.
- Provide support with ticketing, marketing updates, maintenance needs, and crew functions, as well as projection operations (for eligible team members who meet the minimum age requirement).
- Help create an inclusive environment to ensure everyone feels welcomed, valued, and respected.
- Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations.
- Maintain a professional and positive demeanor—our team values fun, respect, and creating a welcoming atmosphere where everyone feels comfortable.
- Uphold AMC’s standards by adhering to all Company Policies and Procedures.
What We Need From You
- Must be at least 16 years of age.
- No experience is necessary—we’ll teach you everything you need to know!
- The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so we value flexibility during busy times.
- Be a reliable teammate by showing up on time.
- Willing to complete required training and certifications, provided by AMC.
- Friendly, outgoing personality—if you love people, this is the job for you!
- Ready to work in a fast-paced, fun environment.
- A love for movies and a passion for creating a fantastic experience for every guest.
- Strong guest service, communication, leadership, and teamwork skills.
- Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
Requirements to be performed, with or without reasonable accommodation
- Standing, walking, lifting, twisting, and bending on a frequent basis.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.
What you'll do
- Guide and support the crew by assigning roles and ensuring operational protocols are followed. Provide excellent service to guests and assist with various operational tasks.
About AMC Theatres
AMC Theatres is the largest movie exhibition company in the U.S., Europe and the world with approximately 1,000 theatres and more than 11,000 screens across the globe serving approximately 350 million guests annually. In the U.S., AMC operates approximately 660 theatres with 8,200 screens serving 265 million guests.
Founded in Kansas City nearly 100 years ago, AMC Theatres has over the years established a reputation as an industry innovator, introducing the first multiplex in the 1960s, cup holder armrests in the 1980s and the first megaplex in the 1990s. Today, AMC leads the industry in innovations that support spectacular, guest-pleasing theatres including deploying plush power-recliner seats, delivering enhanced food and beverage choices, generating greater guest engagement through its loyalty program, web site and smart phone app, making movie-going more immersive than ever through expanded partnerships with IMAX and Dolby Cinema and playing a wide variety of content including independent programming. The company takes pride in offering “AMC Amazing” experiences to its guests.
AMC operates among the most productive theatres in the United States’ top markets, having the #1 or #2 market share positions in 22 of the 25 largest metropolitan areas of the United States, including the top three markets (NY, LA, Chicago).
Adam Aron, who joined the company as CEO and President in 2016, has taken the Company to new heights, as AMC completed 2016 acquisitions of both Carmike Cinemas in the United States, and ODEON Cinemas, the largest theatre operator in Europe. Through its Odeon subsidiary AMC operates in 14 European countries and is the #1 theatre chain in Estonia, Finland, Italy, Latvia, Lithuania, Spain, Sweden and UK & Ireland.
Ready to join AMC Theatres?
Take the next step in your career journey
Frequently Asked Questions
What does AMC Theatres pay for a Crew Leader?
AMC Theatres offers a competitive compensation package for the Crew Leader role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Crew Leader do at AMC Theatres?
As a Crew Leader at AMC Theatres, you will: guide and support the crew by assigning roles and ensuring operational protocols are followed. Provide excellent service to guests and assist with various operational tasks..
Is the Crew Leader position at AMC Theatres remote?
The Crew Leader position at AMC Theatres is based in Norwalk, Connecticut, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Crew Leader position at AMC Theatres?
You can apply for the Crew Leader position at AMC Theatresdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.