Project Coordinator

This role supports the successful onboarding of new customers and expansion projects for existing customers. You will support implementation delivery from kickoff through go-live, coordinating cross-functional teams, managing timelines and risks, and ensuring a high-quality customer experience throughout the process. Working closely with the Head of Implementation & RevOps, you will contribute to scaling implementation processes, improving operational efficiency, and supporting the continued growth of the business.

WHAT YOU'LL DO

• Support end-to-end implementation delivery for assigned customers, from kickoff through go-live
• Develop and manage implementation schedules, resourcing plans, and risk mitigation strategies
• Coordinate internal teams (Implementation, Integration, Engineering, GTM, etc) and external stakeholders
• Act as the primary point of escalation for implementation issues and customer concerns
• Report on key implementation metrics and provide insights on trends, risks, and capacity
• Configure and validate customer platform set-up to ensure readiness and quality standards
• Identify, document, and drive implementation process improvements across the team
• Ensure projects are delivered on time, on scope, and with a high degree of quality and customer satisfaction
• Support continuous improvement of onboarding and expansion playbooks
  
  

QUALIFICATIONS

• Proven experience leading SaaS implementations with multiple stakeholders
• Strong ability to manage priorities, risks, and tradeoffs in fast-paced environments
• Excellent interpersonal, verbal, and written communication skills; comfortable engaging with field operations, engineers, and executive stakeholders
• Experience driving process improvements or operational change considered a strong asset
• Experience in oil and gas or industrial environments considered an asset
• Familiarity with scheduling and project management software;
• Familiarity with Hubspot would be considered an asset;
• Demonstrated ability to operate independently and make judgment calls
  
  

WHAT SETS YOU APART

● The gratification of a job well done comes from the satisfaction of your ‘customers’ 

● It’s in your nature to be efficient and do it really well, while you always deliver on what you promise

● Your strengths come from collaborating with others 

● Continuous learning and improvement are part of your mantra 

● You are curious, creative, biased for action, and love solving problems 

● You don’t assume that you are the best and have the humility to learn from others 

WHAT SETS US APART 

Ambyint is a scale-up company, possessing all the exciting edginess of a start-up with solutions that are proven and advancing daily. We pride ourselves on the strength of our team and company, and the positive environmental impact we are driving. We live by a simple and effective set of values. 

WHAT’S IN IT FOR YOU 

The opportunity to make a difference in a cutting-edge technology company that is highly spirited and focused on being a leading contributor in the energy transition space. We offer an environment steeped in creating a rewarding professional experience and having some fun along the way. We work in a hybrid working environment with a diverse and talented team. We have a passion for taking on big challenges to create a wealth of opportunities and we will support your development and career goals. Additionally, we offer a competitive compensation and benefits package. 

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION 

At Ambyint, diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering – across all of our work, teams, and interactions with customers. They are central to our mission and to our impact. The understanding that having varied perspectives and backgrounds helps generate richer ideas to solve the complex problems of a changing, and increasingly diverse world is paramount to who we are and how we work together as a team. 

If you are a passionate professional that likes to work in a diverse team environment supporting an entrepreneurial culture with a focus on delivering exceptional value for our customers, we invite you to apply. This is your opportunity to join a growing company offering a competitive base salary and benefits.