Summary
About this role
As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of different partners. In this role, you will own operational programs related to our under the roof operations, vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners.
Key job responsibilities
- Design comprehensive program strategies that drive operational improvements and support business objectives
- Coordinate complex projects across multiple teams, ensuring seamless communication and alignment
- Leverage analytics to identify opportunities, track performance, and implement continuous improvements
- Proactively identify, assess, and mitigate potential challenges in program execution
- Communicate effectively with senior leadership, presenting clear insights and recommendations
A day in the life
Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and problem-solving. You'll dive deep into program development, working closely with internal and external stakeholders to design and implement initiatives that improve our operational performance in our grocery banners.
About the team
At Amazon, we're working to be the most customer-centric company on earth and in this role, you'll have the opportunity to shape the future of one of Amazon's fastest-growing businesses. If you're passionate about developing people, thrive in ambiguity, and want to make a significant impact on our grocery operations, we want you on our team. Join us in making history at Amazon Fresh.
Basic Qualifications: - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications: - 5+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Experience in complex problem solving, and working in a tight schedule environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York City - 127,200.00 - 185,000.00 USD annually
USA, NY, New york city - 127,200.00 - 185,000.00 USD annually
USA, TN, NASHVILLE - 104,100.00 - 155,400.00 USD annually
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TN, Nashville - 115,600.00 - 160,000.00 USD annually
USA, WA, SEATTLE - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
Other facts
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
What you'll do
- The Senior Program Manager will design comprehensive program strategies to drive operational improvements and coordinate complex projects across multiple teams. They will leverage analytics to identify opportunities and communicate effectively with senior leadership.
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