Risk Manager, SPI - Enforcements
full-time•Tempe, Seattle•$55k - $97k
About this role
Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners.
The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.
Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
Key job responsibilities
We catch bad actors and stop online fraud. It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud, abuse, or infringement, to conduct critical, high impact, quick-turn investigations and make high judgement decisions.
The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions will help proactively identify risk and take direct, high confidence actions to protect Amazon customers, selling partners, and help maintain the overall health of Amazon's WW stores.
- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments.
- Lead and support the team in responding to, investigating, managing and resolving high-impact incidents around product authenticity (counterfeit, trademark, copyright) and safety issues.
- Use high-level judgment to own complex investigations and enforcement decisions driven through data.
- Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.
- Own and/or manage projects designed to improve operational and process efficiency.
A day in the life
This role is focused on delivering results by identifying and enforcing bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on WW stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You and the team are on the front lines of protecting Amazon customers and stopping abuse in our stores.
About the team
Our team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.
Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.
Basic Qualifications: - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential information Preferred Qualifications: - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, AZ, TEMPE - 55,600.00 - 97,400.00 USD annually
USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually
USA, WA, SEATTLE - 80,200.00 - 97,400.00 USD annually
USA, WA, Seattle - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.
Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
Key job responsibilities
We catch bad actors and stop online fraud. It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud, abuse, or infringement, to conduct critical, high impact, quick-turn investigations and make high judgement decisions.
The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions will help proactively identify risk and take direct, high confidence actions to protect Amazon customers, selling partners, and help maintain the overall health of Amazon's WW stores.
- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments.
- Lead and support the team in responding to, investigating, managing and resolving high-impact incidents around product authenticity (counterfeit, trademark, copyright) and safety issues.
- Use high-level judgment to own complex investigations and enforcement decisions driven through data.
- Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.
- Own and/or manage projects designed to improve operational and process efficiency.
A day in the life
This role is focused on delivering results by identifying and enforcing bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on WW stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You and the team are on the front lines of protecting Amazon customers and stopping abuse in our stores.
About the team
Our team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.
Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.
Basic Qualifications: - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential information Preferred Qualifications: - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, TEMPE - 55,600.00 - 97,400.00 USD annually
USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually
USA, WA, SEATTLE - 80,200.00 - 97,400.00 USD annually
USA, WA, Seattle - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
Other facts
Tech stack
Risk Management,Fraud Detection,Data Analysis,Incident Management,Project Management,Judgment,Problem Solving,Compliance,Cybersecurity,Threat Intelligence,Operational Efficiency,Trend Analysis,Communication,Team Leadership,Adaptability,Curiosity
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Team size: 10,001+ employees
Website: https://www.aboutamazon.com/
LinkedIn: Visit
Industry: Software Development
What you'll do
- The Risk Manager will conduct high-impact investigations to catch bad actors and stop online fraud. They will use data to identify trends and make decisions to protect Amazon customers and selling partners.
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Frequently Asked Questions
What does Amazon pay for a Risk Manager, SPI - Enforcements?
Amazon offers a competitive compensation package for the Risk Manager, SPI - Enforcements role. The salary range is USD 56k - 97k per year. Apply through Clera to learn more about the full compensation details.
What does a Risk Manager, SPI - Enforcements do at Amazon?
As a Risk Manager, SPI - Enforcements at Amazon, you will: the Risk Manager will conduct high-impact investigations to catch bad actors and stop online fraud. They will use data to identify trends and make decisions to protect Amazon customers and selling partners..
Why join Amazon as a Risk Manager, SPI - Enforcements?
Amazon is a leading Software Development company. The Risk Manager, SPI - Enforcements role offers competitive compensation.
Is the Risk Manager, SPI - Enforcements position at Amazon remote?
The Risk Manager, SPI - Enforcements position at Amazon is based in Tempe, Arizona, United States and Seattle, Washington, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Risk Manager, SPI - Enforcements position at Amazon?
You can apply for the Risk Manager, SPI - Enforcements position at Amazon directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amazon on their website.