Invest Spc
TEMPORARY•Hyderabad
About this role
"Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon."
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team. Candidates will be responsible for a wide range of duties related to the investigation and elimination of ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Investigation Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Investigation Specialist will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Key job responsibilities
This includes, but is not limited to:
• Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
• Ensure high quality decision by applying Buyer Abuse prevention standard operational procedures
Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks.
• Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
• Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk
• Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations.
• Communicate via email to internal customers and financial institutions to make informed decisions about risk.
Additional Information:
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)
Weekly Off: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off. Basic Qualifications: - Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - Demonstrated ability to analyze problems logically
- Self-disciplined, diligent, proactive and detail oriented
- Strong time management and organizational skills
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
- Excellent ability to determine situational needs and provide appropriate solutions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team. Candidates will be responsible for a wide range of duties related to the investigation and elimination of ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Investigation Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Investigation Specialist will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Key job responsibilities
This includes, but is not limited to:
• Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
• Ensure high quality decision by applying Buyer Abuse prevention standard operational procedures
Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks.
• Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
• Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk
• Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations.
• Communicate via email to internal customers and financial institutions to make informed decisions about risk.
Additional Information:
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)
Weekly Off: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off. Basic Qualifications: - Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - Demonstrated ability to analyze problems logically
- Self-disciplined, diligent, proactive and detail oriented
- Strong time management and organizational skills
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
- Excellent ability to determine situational needs and provide appropriate solutions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Other facts
Tech stack
Analytical Skills,Problem-Solving,Ecommerce Payments,Trust and Safety,Communication,Data Security,Time Management,Organizational Skills,Decision Making,Research,Confidentiality,Productivity,Quality Assurance,Customer Service,Risk Management,Attention to Detail
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Team size: 10,001+ employees
Website: https://www.aboutamazon.com/
LinkedIn: Visit
Industry: Software Development
What you'll do
- The Investigation Specialist will investigate suspicious activities that could pose a risk to Amazon or its customers and ensure high-quality decisions by applying standard operational procedures. They will also communicate with various stakeholders to minimize financial, legal, and reputational risks.
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Frequently Asked Questions
What does a Invest Spc do at Amazon?
As a Invest Spc at Amazon, you will: the Investigation Specialist will investigate suspicious activities that could pose a risk to Amazon or its customers and ensure high-quality decisions by applying standard operational procedures. They will also communicate with various stakeholders to minimize financial, legal, and reputational risks..
Why join Amazon as a Invest Spc?
Amazon is a leading Software Development company.
Is the Invest Spc position at Amazon remote?
The Invest Spc position at Amazon is based in Hyderabad, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Invest Spc position at Amazon?
You can apply for the Invest Spc position at Amazon directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amazon on their website.