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General Manager’s Assistant, Customer Fulfilment
full-timeDaventry

Summary

Location

Daventry

Type

full-time

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About this role

We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We are seeking a motivated and impeccably organized General Manager’s Assistant to join our Fulfillment Centers more specifically Daventry/BHX3, to assist and work closely with the site’s General Manager.

About Amazon’s Fulfillment Centers: the Operations teams that work in these facilities are responsible for managing our vast range of fast-moving inventory, from Inbound to Outbound departments. They also work as smart as they can to ensure that our customers receive what they want, when they want it, while improving processes and workflows wherever possible.
In this critical role, you will enjoy a varied and great range of interactions daily. This exciting role will allow you to be creative in bringing your ideas and fun initiatives to life, working with our Operations teams and driving communication within the
Fulfillment Center. Whatever you find yourself focusing on, it will be aimed at delivering the highest quality service to our internal and external customers.


Key job responsibilities
• Plan, coordinate and organize onsite employee engagement events for associates, including competitions, celebrations and handouts, and managing associated budgets and deadlines throughout the year.
• Plan events according to the site’s needs, prepare posters and campaigns to promote events and work with stakeholders to deliver and implement site projects.
• Manage communication channels across the Fulfillment Center, including newsletters, corporate communications and site-specific message boards and feedback channels.
• Act as the site Charity Champion in the community, coordinating the site charity budget, working with central teams to embed network initiatives alongside local charity donations and campaigns.
• Manage the network recognition programs onsite for associates and drive participation amongst your leadership team and associate population.
• Be responsible for the overall direction and coordination of the leadership team’s travel and administration, including diary management and recording actions of meetings and driving these to resolution on behalf of the General Manager.
• Working closely with all support staff to build, coordinate and secure robust support and resources
for projects and initiatives.
• Welcome and coordinate visitors, on behalf of the General Manager and leadership team of the Fulfillment Center.
• Diary management experience at Director and/or Senior Manager level, including arranging travel and conference calls.
• Make a positive contribution to the company’s culture that fosters diversity, equity and inclusion in the workplace.

Typical work schedule is Monday through Friday; job duties may require additional hours and availability outside normal working hours. May require flexibility to adjust work schedule from time to time and to travel between sites.

Basic Qualifications: - Experience with senior management and leadership responsibilities
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience handling confidential information and maintaining professionalism in dealing with senior executives
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications: - Experience managing and or coordinating projects in a fast pace environment
- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Other facts

Tech stack
Organizational Skills,Communication Skills,Event Planning,Project Management,Diary Management,Analytical Skills,Attention to Detail,Microsoft Office,Team Coordination,Budget Management,Customer Service,Charity Coordination,Leadership Support,Employee Engagement,Diversity and Inclusion,Stakeholder Management

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Software Development

What you'll do

  • The General Manager’s Assistant will plan and coordinate employee engagement events, manage communication channels, and support the leadership team with travel and administration. This role involves driving initiatives that enhance service quality for internal and external customers.

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Frequently Asked Questions

What does a General Manager’s Assistant, Customer Fulfilment do at Amazon?

As a General Manager’s Assistant, Customer Fulfilment at Amazon, you will: the General Manager’s Assistant will plan and coordinate employee engagement events, manage communication channels, and support the leadership team with travel and administration. This role involves driving initiatives that enhance service quality for internal and external customers..

Why join Amazon as a General Manager’s Assistant, Customer Fulfilment?

Amazon is a leading Software Development company.

Is the General Manager’s Assistant, Customer Fulfilment position at Amazon remote?

The General Manager’s Assistant, Customer Fulfilment position at Amazon is based in Daventry, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the General Manager’s Assistant, Customer Fulfilment position at Amazon?

You can apply for the General Manager’s Assistant, Customer Fulfilment position at Amazon directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Amazon on their website.