Job Title
Common accountabilities:
- Accountable for the budget, performance and results of a medium-sized team or multiple teams of employees. Influences the resource, budget and policy planning and sets concrete development plans for the team members.
- Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment. Exposed to complex decision making.
- Works with a high level of autonomy, based on management directions, escalating issues only when necessary.
Specific accountabilities:
Accountability / Business acumen
- Define and share the technical/functional team roadmap and vision according to the department/division/company objectives
- Report on team activities
- Be accountable for the performance and results of a unit within own discipline or function
- Develop plans and priorities to address resource and operational challenges
- Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
- Moderate budgetary impact on business
Decisions are guided by policies, procedures and business plan; receive guidance from senior manager
Technical excellence
- Timely manage the investigation and resolution of production support issues and customer inquiries
- Collaborate with product management and other product definition, software development, architecture, solutions, and QA teams to identify interactions and ensure functional compatibility
Communication
- Ensure timely and appropriate communication to team members regarding company/organization information
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
We make the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.
Our technology powers the travel and tourism industry.
We inspire more connected ways of thinking, centered around the traveler.
Our platform connects the travel and hospitality ecosystem. We are making travel a force for social and environmental good.
We are passionate about travel. With a unique perspective, at the heart of our industry, we are redesigning the travel of tomorrow.
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