Purpose of the Role

As a Sales & Account Executive you will acquire new customers and develop existing small‑ to medium‑sized accounts. You will support customers in their commercial and operational activities and assist Account Managers and Senior Account Managers with larger accounts. You will also continue developing your skills with guidance available as needed.

You Will Be Responsible For

• Acquiring new customers by understanding their business needs so as to offer reasonable commercial and solutions

• Developing assigned customer accounts by monitoring satisfaction, understanding requirements, and identifying opportunities for improvement.

• Supporting the implementation of new products, enhancements, and solutions within agreed timelines, while tracking associated business needs.

• Carrying out operational requests from key customers and ensuring high‑quality service delivery within agreed service‑level agreements (SLAs).

• Helping customers make effective use of Amadeus technology and ensuring they receive timely updates on new products and solutions.

• Supporting functional, business, and technical teams with customer processes, reviews, solution recommendations, and reporting activities alongside Account Managers and Senior Account Managers.

About the Ideal Candidate

• 3+ years’ experience in sales, negotiation, and developing customer relationships in travel industry/ travel agency/ related sectors.

• Ability to solve problems, review information from different sources, and recommend improvements.

• Comfortable working both independently and with guidance when needed.

• Able to manage multiple tasks with clarity, accuracy, and attention to detail.

• Effective communicator who collaborates well with customers and internal teams.

• Experience with Salesforce and related tools

• Familiarity with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

What We Can Offer You

🎯 A critical mission and purpose – At Amadeus, you'll help power the future of travel through meaningful work.

🌍 A truly global DNA – Our people, culture, and business span the world.

🎓 Great opportunities to learn – On‑the‑job learning, formal training, and daily interactions support your development.

🤗 A caring environment – We support both your professional growth and personal well‑being.

💰 A complete rewards offer – Including salary, bonus, caregiving, and health benefits.

🌟 A flexible working model – Work in the way that helps you thrive.

🌈 A diverse, equitable, and inclusive community – We foster a culture of belonging where everyone can grow.

📈 A reliable company – Trust and reliability guide our relationships with customers, partners, and employees.

#LI-APAC24

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.