About this role
Job Title
Common accountabilities:
- Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions.
- Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager.
- Acts as a reference across multiple areas, anticipating solutions to complex problems.
- Optimizes efficiency based on knowledge and experience with the policies, procedures and business plan.
Specific accountabilities:
Accountability / Business acumen
- Define and share the technical/functional team roadmap and vision according to the department/division/company objectives
- Report on team activities
- Be accountable for the performance and results of a unit within own discipline or function
- Develop plans and priorities to address resource and operational challenges
- Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
- Moderate budgetary impact on business
Decisions are guided by policies, procedures and business plan; receive guidance from senior manager
Technical excellence
- Timely manage the investigation and resolution of production support issues and customer inquiries
- Collaborate with other software development, architecture, solutions, and QA teams to ensure that software systems are designed for testability, stability, scalability, and performance.
Communication
Ensure timely and appropriate communication to team members regarding company/organization information
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Other facts
About Amadeus
We make the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.
Our technology powers the travel and tourism industry.
We inspire more connected ways of thinking, centered around the traveler.
Our platform connects the travel and hospitality ecosystem. We are making travel a force for social and environmental good.
We are passionate about travel. With a unique perspective, at the heart of our industry, we are redesigning the travel of tomorrow.
What you'll do
- This role involves managing a team of staff employees, setting performance objectives, conducting reviews, and defining a team vision aligned with departmental strategy. The manager is also accountable for the team's results, developing plans to address operational challenges, and suggesting process improvements.
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