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Alverno Laboratories

LIS Outreach Support Manager: 40 Hours Per Week (AM)

full-time•Hammond

Summary

Location

Hammond

Type

full-time

Experience

5-10 years

Company links

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About this role

Central Laboratory- Management Information Services

Location: 2434 Interstate Plaza Dr. Hammond, IN 46324

Shift: Days

FTE: 1.0

WHY ALVERNO

Alverno is a highly reliable scientific organization building a culture of service. Our commitment advances the health, wellness and continuity of care in the communities we serve. We are one of the largest integrated laboratory networks serving hospitals in the Midwest region. Our network includes 32 hospitals and multiple physician offices.

WHAT WILL YOU DO

The LIS Outreach Support Manager manages all activities regarding implementation, maintenance, training, and support of middleware used to support bi-directional orders/results interfaces between Alverno Laboratories and Alverno Laboratories’ owner/client/other software systems. Responsibilities include implementation, maintenance and support of interfaces to/from hospital, client, and other software systems; creation and maintenance of all policies and procedures required for configuration, maintenance, and use of middleware, creation and maintenance of all policies and procedures required for accrediting and regulatory agencies; and supervisory responsibility for LIS Outreach Support Specialists. Occasional travel to remote facilities/clients. This individual shall maintain a healing environment for employees and patients with a spirit of caring and concern as incorporated in the philosophy of the supporting faith-based health ministries while performing all job functions.

WHAT WE ARE LOOKING FOR

Minimum four years’ experience working in a laboratory LIS or a laboratory setting supporting Information Systems.

Experience with implementation of software systems and/or Project Management preferred.

Supervisory experience preferred.

Education/Training: Required education/training for this role includes one of the following Bachelor’s Degree in Medical Laboratory Science.

Information Services, or business related field with two (2) years relevant healthcare/ laboratory, information services experience

-OR-

Associate Degree in Medical Laboratory Science, Information Services, or business-related field with four (4) years relevant healthcare/laboratory information services experience.

Demonstrates very good written, verbal and listening skills.

Demonstrates very good technical, analytical and problem-solving skills.

Demonstrates and enforces very good customer service, team building and communication skills to work effectively in integrated lab setting.

Demonstrates a focus on quality improvement and process improvement as a means for improving patient care and organizational stability through information services/systems.

 Demonstrates ability to engage with internal and external customers to identify and determine methods for meeting their business needs.

What you'll do

  • The LIS Outreach Support Manager oversees the implementation, maintenance, training, and support of middleware for bi-directional orders/results interfaces. This role includes managing policies and procedures for middleware use and supervising LIS Outreach Support Specialists.

About Alverno Laboratories

Alverno Laboratories manages 32 hospital laboratories and provides laboratory services to two free standing emergency departments and thousands of physician offices and other clients in the Midwest. Alverno has been providing outreach laboratory services in the northern Indiana communities since the laboratory was originally built in 1999. Alverno has more than twenty-five patient service centers, with the number expected to grow. Alverno has a state-of-the-art central laboratory and is one of the largest regional laboratories in the Midwest. Alverno exhibits a culture of customer service, highly reliable clinical and anatomic pathology testing with a focus on providing excellent laboratory service for the communities we serve. In addition to the more than 350 laboratory professionals at the Hammond facility and over 2,100 laboratory professionals system wide, Pathology Consultants, Inc. has five full time M.D. Pathologists providing anatomic pathology service and medical directorship at the central laboratory and about twenty pathologists throughout the Alverno system. The Alverno central laboratory became ISO 15189:2012 certified in 2015. We are proud of this accomplishment and credit our exceptional employees for achieving this certification.

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Frequently Asked Questions

What does a LIS Outreach Support Manager: 40 Hours Per Week (AM) do at Alverno Laboratories?

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As a LIS Outreach Support Manager: 40 Hours Per Week (AM) at Alverno Laboratories, you will: the LIS Outreach Support Manager oversees the implementation, maintenance, training, and support of middleware for bi-directional orders/results interfaces. This role includes managing policies and procedures for middleware use and supervising LIS Outreach Support Specialists..

Is the LIS Outreach Support Manager: 40 Hours Per Week (AM) position at Alverno Laboratories remote?

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The LIS Outreach Support Manager: 40 Hours Per Week (AM) position at Alverno Laboratories is based in Hammond, Indiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the LIS Outreach Support Manager: 40 Hours Per Week (AM) position at Alverno Laboratories?

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You can apply for the LIS Outreach Support Manager: 40 Hours Per Week (AM) position at Alverno Laboratoriesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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