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Patroller- Winter- Full Time
full-timeThe Blue Mountains

Summary

Location

The Blue Mountains

Type

full-time

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About this role

Seasonal

WHAT’S IN IT FOR ME? 

  • Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations!
  • Alterra Mountain Passes for your family;
  • Discounts on Blue Mountain Lift tickets for friends and family;
  • Free skating;
  • Staff priced meals & Starbucks treats;
  • Staff room rates at all our hotels;
  • Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!

    HOURLY RATE- $21.43     

    FULL TIME HOURS

    WHAT WILL I BE DOING?

    Responsible for the ongoing safety of our guests by monitoring trail conditions and managing them effectively. Patrollers will work in conjunction with departments, proactively maintaining a safe environment with a high level of care and customer service for our guests and staff. Patrollers will participate in accident investigation, litigation, and first aid calls, including fatalities, and other duties as assigned. Provide the highest level of customer service to our guests to ensure a safe and positive experience, render First Response level of first aid care, and offer assistance to all those in need. Patrollers will provide safe operation of hills/trails/activities – free of hazards during operating hours.

    WHAT WILL I BE DOING?

    • Interact with guests- engage, approach, introduce yourself and initiate conversation. Share your knowledge of the resort and its amenities
    • Responsible for performing incident investigations, and completing documentation (photo documentation, statements, report forms, daily sweep sheets etc.), participating in third party investigations as required, appearing in court as required, working in collaboration with the BMR Risk Management team; preforming all required aspects of an investigation with the highest standard of care
    • Responsible for maintaining and reporting required maintenance of first response equipment (ATV, RTV, transport trailers, toboggans, trauma kits, AEDs, first aid supplies including, checking readiness, replacing required items as needed
    • Maintain presence on hill in all weather conditions, and available to assist resort guests; participate in any search and rescue missions.
    • Must have legal awareness of the required standard of care to be provided as a Frist Responder

    WHAT DO WE NEED FROM YOU?

    • Must be 18 years of age
    • Must be registered or hold current First Responder level First Aid or equivalent certifications with a minimum of HCP-CPR
    • Must have valid G Ontario driver’s license
    • Strong Intermediate skier/snowboarder flexible to work all shifts and maneuver all areas of the resort during operating hours
    • Ski/snowboard with loaded and unloaded toboggan with BMR training provided
    • Successful applicants will be required to complete a criminal background check
    • Must have required equipment that meets the BMR standard (skis/snowboard/bike/protective equipment)

    *This role is being posted to fill a vacant position

    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

    Other facts

    Tech stack
    First Aid,Customer Service,Skiing,Snowboarding,Incident Investigation,Safety Monitoring,Communication,Team Collaboration

    About Alterra

    About Alterra Mountain Company
    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Hospitality

    What you'll do

    • Patrollers are responsible for ensuring the safety of guests by monitoring trail conditions and providing first aid when necessary. They will also engage with guests and maintain a safe environment during operating hours.

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    Frequently Asked Questions

    What does a Patroller- Winter- Full Time do at Alterra?

    As a Patroller- Winter- Full Time at Alterra, you will: patrollers are responsible for ensuring the safety of guests by monitoring trail conditions and providing first aid when necessary. They will also engage with guests and maintain a safe environment during operating hours..

    Why join Alterra as a Patroller- Winter- Full Time?

    Alterra is a leading Hospitality company.

    Is the Patroller- Winter- Full Time position at Alterra remote?

    The Patroller- Winter- Full Time position at Alterra is based in The Blue Mountains, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Patroller- Winter- Full Time position at Alterra?

    You can apply for the Patroller- Winter- Full Time position at Alterra directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Alterra on their website.