Transfer Agency Manager

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION:

You will be responsible for the delivery of Transfer Agency services and will lead the team (including Manager, Senior Officers and Officers) to achieve and meet their needs. Specific responsibilities include the following:

 • As the team leader, you will use experience you have acquired in the past as well as excellent organizational skills, sound judgment, the ability to prioritize tasks, and strong personal character to help your team perform and grow. Your team will benefit from your good listening skills, tailored coaching, and planning;

 • You will guide your Manager, Senior Officers and Officers in completing their work, and by extension acting as the final level of review;

• As the central point of contact for your accounts, capable of identifying and anticipating possible problem areas, you will be able to accurately measure potential risks and business expansion, and, therefore you will be able to offer suitable solutions to the client and satisfy their overall needs;

• You will guarantee all operational aspects of the account;

• You will be in charge of the coordination and validation of all work delivered by the team;

• You will manage the relationships with other service providers in the industry, including auditors, law firms, and banks;

• You will actively be involved in internal projects (e.g. product development, organizational improvements, and technical improvements).

YOUR PROFILE:

• 8 – 15 years of experience working in asset management with a background in transfer agency (preferably in fund houses, fund administrators or the Big 4 etc.);

 • Several years of experience in Private Equity or Real Estate Fund Administration including NAV calculation, Transfer Agency and investor servicing, tax compliance among others;

• You are fluent in written and spoken English.

• You possess team spirit with the ability to work independently using your own initiative when appropriate;

• You have experience in leading teams/others

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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