Alta Equipment Group logo
Service Manager
full-timeBow

Summary

Location

Bow

Type

full-time

Explore Jobs

About this role

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

 

We provide our employees with the following tools and resources to be successful:

  • Training
  • Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
  • 401(k) with match
  • Competitive wages
  • Company laptop
  • Paid time off
  • 10 paid holidays

 

Our Bow, NH location is looking for a full time Service Manager. The primary responsibilities of the position consist of, but are not limited to:

  • Supervise the operation of the service department
  • Foster a positive customer and employee relations atmosphere
  • Review & analyze department data meet sales and profit goals
  • Process and review work orders, invoicing and customer quotes
  • Monitor employee training progress
  • Oversee payroll entry and audit for accuracy
  • Purchase order acquisition and coordination
  • Monitor work in progress
  • Responsible for condition of service vehicles and facility
  • Incorporates Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time

 

Desired Skills and Qualifications:

  • 4-6 years of previous management experience preferred
  • Strong working knowledge of electric and liquid propane units
  • Good mechanical aptitude
  • Excellent written and verbal communication skills
  • Good customer relations and people skills
  • Ability to successfully manage others
  • Computer Skills - Microsoft Word, Excel, and Outlook
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

Physical Demands/Work Environment:

  • Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl. taste/smell
  • Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
  • Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)

 

About Alta: 

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

 

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

 

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

 

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

 

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

 

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer.  This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law.  If you believe the Company has violated its equal employment opportunity policy in any way, please contact [email protected] immediately!

Other facts

Tech stack
Management Experience,Customer Relations,Mechanical Aptitude,Communication Skills,Problem Solving,Microsoft Word,Microsoft Excel,Microsoft Outlook

About Alta Equipment Group

Alta Equipment Company is a leading provider of industrial forklifts, heavy construction equipment and warehouse solutions in the Midwest.

Our core commitment is to provide outstanding service that exceeds our customers'​ expectations. By investing in our people, products and facilities, we ensure our customers excellent value and consistent service.

Alta Equipment Company's wide variety of products includes forklifts, wheel loaders, excavators, pavers, and materials handling products such as pallet racking, ergonomic equipment and modular building systems. Our core brands include Hyster Lift Trucks, Yale Lift Trucks, Volvo Construction Equipment, Combilift Forklifts, Link-Belt Cranes, and Gomaco Concrete Pavers.

To further support our customers'​ needs, we offer a rental fleet of more than 5,000 units, a large inventory of used equipment, flexible options for fleet maintenance, variety of OEM parts, training courses for operators and technicians, and a variety of financing options.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Machinery Manufacturing

What you'll do

  • The Service Manager will supervise the operation of the service department and foster positive customer and employee relations. Additional responsibilities include reviewing department data to meet sales goals and monitoring employee training progress.

Ready to join Alta Equipment Group?

Take the next step in your career journey

Frequently Asked Questions

What does a Service Manager do at Alta Equipment Group?

As a Service Manager at Alta Equipment Group, you will: the Service Manager will supervise the operation of the service department and foster positive customer and employee relations. Additional responsibilities include reviewing department data to meet sales goals and monitoring employee training progress..

Why join Alta Equipment Group as a Service Manager?

Alta Equipment Group is a leading Machinery Manufacturing company.

Is the Service Manager position at Alta Equipment Group remote?

The Service Manager position at Alta Equipment Group is based in Bow, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Manager position at Alta Equipment Group?

You can apply for the Service Manager position at Alta Equipment Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Alta Equipment Group on their website.