At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

Project Management Assistant

As part of a select team within the customer service group this person will directly and indirectly work with clients and the lab to meet the goals. The primary purpose of this position is to assist the project managers in reporting analytical data final reports, invoicing, fielding customer phone calls/emails, preparing sample kit requests, and reviewing chain of custodies for accuracy.

Specific Responsibilities:

• Point of contact to coordinate, manage and provide timely responses to customer inquiries related to the management of projects and status of work in progress-from the beginning of sample collection to the final report submission.
• Available to client on a day-to-day basis to provide scheduling associated with sample collection, sample containers/bottle specifications, shipping containers, receipt of samples, appropriate turnaround times/due dates, project planning, and final report requirements. Scheduling, sample collection and bottle specifications are responsibilities that are shared with the Field Services Coordinator on a daily basis.
• Project setup entry in LIMS that are defined by client and Project Manager.
• Work with Project Managers, laboratory management and operations staff to meet customer requirements and resolve service and technical issues during every phase of the project.  Facilitate corrective action when needed.
• Manage subcontract work and make sure it is reported by the due date.
• Maintain a general working knowledge of analytical methods, method updates, and method usage in order to monitor compliance with industry and local/state/federal regulations.
• Other duties as assigned.

Required Knowledge, Skills & Abilities:

• Ability to multi-task and work as part of a team.
• Detail oriented and organized.
• Possession of excellent problem solving capabilities and time management capabilities.
• Strong computer skills with knowledge of Adobe Acrobat, Microsoft Excel and Word and other industry specific software.
• Strong English verbal and written communication skills with the ability to communicate with staff, management and clients in a professional manner.
• Proven ability to learn new concepts quickly and change tasks based on level of importance. 
• Basic knowledge of EPA methodologies.
• General working knowledge of industry and local/state/federal regulations is desired.
• Must be able to work overtime when necessary/required.

Required Qualifications:

• High School Diploma and some college level courses in a science curriculum are required.
• A Bachelor of Science in Chemistry or a related field or previous laboratory experience is preferred.
• 3+ years of laboratory experience is preferred.
   

Physical Demands:

•    The ability to stand, bend and sit for 100% of shift. 
•    Able to speak and hear clearly while communicating with staff, management and clients.
•    Dexterity in hands and fingers to operate computers.
•    Average vision and able to see to read data and reports. 
•    Hearing and speech to communicate in person and over the telephone.
•    Able to perform repetitive motion actions.
•    Ability to work overtime when needed.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.  

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.